Hi, we're Oscar. We're hiring an Associate Director to join our Product Solutions team.

Oscar is the first health insurance company built around a full stack technology platform & a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role

You will sit at the intersection of product, the insurance business teams, internal stakeholders, & external clients, working to identify long-term opportunities & challenges. You will own external relationships with technical leaders that support our insurance partnerships. You will execute crucial projects that ensure the success of our partnerships, manage matrixed, cross-functional work streams internally & inform stakeholders externally. You will build an operating model for our external partnerships that can scale with the growth of the business. This role is a great opportunity for a leader who can context switch between granular technical decisions, strategic client relationships management, & everything in between. This role is both strategic & operational & does not include any direct reports.

You will report into the VP of Product.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture & our mission.

This is a hybrid role in our New York City office. You will work part of the time in the office & part of the time remote / work-from-home. #LI-Hybrid

Pay Transparency:

The base pay for this role is: $144,000 - $189,000 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, & annual performance bonuses.

Responsibilities

• Become a deep expert in the needs of our external partners, our technology stack, & Oscar's core business priorities, & wield that interdisciplinary expertise to achieve your business objectives
• Serve as the primary technical point of contact in both internal & external program management discussions with senior stakeholders, as well as the primary point of contact for escalated issues
• Build & refine internal operating models that ensure we can enhance the experience of our partners while scaling
• Work side by side with the internal teams who are crafting Oscar's C+O growth & retention strategies to ensure it both informs & is informed by our product & technology approach
• Collaborate with Engineering & Product leadership to advocate for the development of tech capabilities that will support & grow our insurance partnerships

Qualifications

• You have been in a technical, client facing role in the healthcare technology space for 7+ years. You are well versed in managing complex data models & integrations.
• You project manage multiple small & large projects at the same time & carry them to completion.
• You understand other disciplines & bring everyone together using communication & structured thinking. You know how to balance internal & external priorities, & see things from a client's point of view.
• Healthcare is complicated; you're curious & excited to get into the details & become an expert in health insurance infrastructure, from how claims are processed to how payments flow through the healthcare system.
• You can turn new, vague ideas into implementable projects & identify new opportunities that move the needle. You use data to clarify decisions wherever possible.
• You can look at a complex, ambiguous problem & create a solution all the way from top-level goals to nitty-gritty operational & system details. You can quickly identify risks, cross-functional dependencies, & client considerations when assessing new ideas.
• You will field many ideas from internal & external stakeholders to scale our partnerships. Where will you start & why?
• You love helping product managers, engineers, designers, operations experts, & other teams around you do their best work. You solve problems with others & can also take the lead on larger cross-functional projects.