Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

Convene is seeking an experienced & dynamic Senior Event Production Manager to join the opening team at 30 Hudson Yards. This is an exciting opportunity to be a key player in the launch of one of Convenes premier event spaces. The Senior Event Production Manager will report to the General Manager. 

Convene at 30 Hudson Yards offers an extraordinary event destination across 72,000 square feet on the building's 24th floor, featuring ten uniquely designed event spaces, including a grand hall that can accommodate up to 780 guests. The venue can also host full buyouts for up to 1,495 guests!

What Youll Do:

The Senior Event Production Manager will produce large scale complex events for Hall properties, as well as support the other Event Production Managers in the organization providing guidance, support, & coaching to achieve exceptional results. The Senior Event Production Manager will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, & control room teams to ensure a seamless meeting event experience from start to finish. 

As the Senior Event Production Manager, you will:

• Provide consultative & strategic guidance to clients, ensuring their event objectives are met through tailored solutions & expert recommendations.
• Serve as the primary point of contact for the client leading up to the day-of event.
• Provide creative event design expertise, collaborating with clients to develop innovative concepts that align with their vision while optimizing venue capabilities & resources.
• Create, implement, maintain, & enforce property specific policies & standard operating procedures.
• Manage vendor relationships & logistics ensuring client expectations are met.
• Cultivate relationships with strategic partners in the Sales, AV, Operations, Culinary, Marketing, & Finance departments.
• Effectively communicate both verbally & written, with all levels of associates, clients, & all Convene departments in an attentive, friendly, courteous, & service-oriented manner.
• Develop event timelines & communicate any & all pre-production deadlines.
• Schedule & host kick-off calls with clients.
• Prepare & distribute all room diagrams.
• Work closely with internal culinary & service team to finalize menus & timing.
• Work closely with internal AV team to plan the clients run of show & vision for events as needed.
• Manage event data within the CRM system, ensuring it serves as the source of truth for program details, financials, & client communications.
• Responsible for the creation of PEOs (Program Execution Orders), program diagrams, & invoices.
• Conduct weekly event meetings & regular PEO meetings.
• Conduct pre-event & post-event debriefs for our internal stakeholders.
• Follow up with the client with any post-event deliverables.
• Provide status updates to internal & external stakeholders on pre-production. milestones to ensure successful delivery on the day of the event.
• Ensure accurate billing & transparent cost communication, managing add-on charges & providing clients with clear financial breakdowns throughout the event planning process.

What We Look For: 

• Minimum 5 years in Hospitality or related industry, 3 years in Event Management.
• Prior experience in experiential event planning & project management.
• Comfort using web based collaboration tools including, but not limited to Slack, Salesforce, Google Suite, event diagramming platform.
• Strong business acumen, effective communication skills & client relationship management.
• Ability to apply creative problem solving & escalation. 
• Ability to remain flexible & adaptable.

Compensation: 

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job.  Job duties & responsibilities are subject to change based on changing business needs & conditions.

Base Salary:

Salary Min: $80,000  Salary Max: $90,000

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather. It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers. With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

Were Here For You: 

At Convene, youll receive:

Health & Wellness

• Excellent health coverage for you & your family starting day one
• 24/7 virtual care through Centivo Care
• Employee Assistance Program: emotional well-being & support for everyday life
• Fertility & family planning through Kindbody

Time Off & Work-Life Balance

• Generous paid time off plus time off for your birthday
• A Holiday closure each year to allow all employees to unplug & recharge
• Paid time off for new parents: maternity, paternity, adoption

Financial Support & Benefits

• 401K plan with company matching
• Financial support for education: for attending conferences, taking courses, or gaining certifications

Professional Development & Recognition

• Continuous professional & personal development support
• Employee recognition & reward programs to mark achievements & milestones

Community & Impact

• Opportunities to volunteer, donate, & participate in community give-back initiatives
• The opportunity to have a significant impact on your team & the business in the work that you do

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