We are seeking a Senior Product Manager to establish the product strategy & execution within our Healthcare vertical. In this role, you will be responsible for extending the functionality of CLEARs Identity platform into the Healthcare & other verticals through integrations, addressing product gaps, & broadening its surface area to adjacent areas. 

Youll collaborate with cross-functional teams, leveraging data & customer insights to identify opportunities to own the product roadmap & ensure tight alignment with respect to vision, strategy, priorities & outcomes. The ideal candidate has a deep understanding of health systems & a passion for improving the member experience.

What you'll do:

• Define CLEARs Healthcare product strategy & roadmap, focusing on integration opportunities, working backward from the member & partner experience, & ensuring compliance with healthcare-specific standards like HIPAA

• Work closely with cross-functional teams including Engineering, Marketing, Finance, Operations, Member Care, Security, & Legal to drive a shared vision & accelerate product development

• Conduct user research & gather feedback to identify pain points & opportunities to improve the member experience

• Design & execute A/B tests & other experiments to optimize the user journey

• Stay informed about industry trends & emerging technologies to inform product development

How you'll measure success:

• Drive continuous improvement using data & information from teams to identify issues & ways to improve

• Own roadmap prioritization based on customer need, risk impact & strategic demands

• Demonstrate leadership by mentoring colleagues, influencing internal stakeholders, & providing thought partnership

What you're great at:

• 5+ years of product management experience with a focus on health systems & technical integrations 

• Deep knowledge of healthcare systems & concepts such as PHI, HIPAA, EMRs, interoperability standards, identity verification, & secure data exchanges 

• Keen ability to story tell using data with experience using analytics tools (e.g., SQL, Looker, Heap) to assess performance

• Deep understanding of member pain points with an ability to craft compelling value propositions

• Strong critical thinking skills with a proven track record of identifying & addressing root causes of friction

• Ability to communicate complex ideas clearly & effectively with both technical & non-technical audiences

• Thrives working in a fast-paced, iterative environment with the ability to quickly adapt to changing priorities

• Proficiency in understanding system architecture diagrams, identity standards like IAL2, & security best practices for sensitive healthcare data

• Living & Imparting CLEARs Core Values: Be Indefatigable, a Bias for Action, Embrace Change, Obsessed with the Customer Experience, Speak Up, Our Great People, Own It

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption/surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match. 

The base salary range for this role is $175,000-$215,000, depending on levels of skills & experience.

The base salary range represents the low & high end of CLEARs salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience & performance. The range listed is just one component of CLEARs total compensation package for employees & other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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