Senior Associate, Supply Chain & Logistics, Foodservice & Retail

Factors Foodservice&Retail channel brings readytoheat meals to universities, gyms, hotels, & other nontraditional outlets. Reporting to the Sr.Manager, SupplyChain&Logistics (NewChannels), youll turn locationlevel forecasts into on time deliveriesbalancing service, cost, & product quality. Your work keeps fridges stocked, partners happy, & COGS in check as the channel scales.

You will

• Manage lastmile logistics for foodservice partners schedule outbound loads, confirm dock appointments, & coordinate with 3PLs & receiving teams on delivery windows & access rules.
• Delivery Monitoring across all channels - closely monitor weekly deliveries to hundreds of business customers & co-ordinate with HelloFresh logistics teams to ensure delivery SLAs are met;  flag risks early & lead rootcause reviews.
• Fulfillment  Process Planning - co-ordinate with production teams in our DCs to ensure that products for Factor New Channels are being produced & packed according to schedule
• Document & improve processes write SOPs, train partners on Factor requirements, & support newlocation launches with clear playbooks & checklists.
• New Supply Chain Initiatives - support the execution of new supply chain initiatives like new product launch, new partner onboarding, express delivery etc. 

You are

• A problemsolver who loves turning data into actionable plans
• Calm under pressureable to resolve late trucks, short ships, or temp alarms on the fly
• A clear, crossfunctional communicator who translates ops realities for Sales & Partner Success teams
• Detailoriented & processminded, always looking to tighten SOPs & cut waste
• Comfortable working with carriers, 3PLs, & site managers to balance service & cost
• Curious & continuousimprovement focused, eager to test & refine new workflows

You have

• 24years in supplychain, logistics, or inventory planning (food or CPG preferred)
• Handson experience with WMS/TMS systems & basic demandplanning tools (Excel/Sheets; Tableau;  SQL a plus)
• Familiarity with coldchain best practices & temperaturemonitoring tech
• A track record of hitting OTIF, fillrate, or freightcost targets in a fastmoving environment
• Strong analytical skillscomfortable building pivot tables & variance analyses
• Willingness to travel ~10% to partner sites, DCs, & carrier facilities

Youll get 

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.
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