About Harrys 

Harrys started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harrys has expanded to Canada & Europe, developed relationships with retailers such as Target & Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo & Cat Person, & made our first brand acquisition with Lum. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, & logistics specialists, the Harrys team is composed of some of the most brilliant, diverse, & humble people youll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion & innovation that attracts some of the brightest minds across industries, geographies, & backgrounds. Whether we have a team of 5 or 500, our core values & our startup mentality remain; we value continuous improvement & learning, teamwork & collaboration, creative problem solving, & open & direct dialogue & feedback.

Harrys is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 70,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you.  What will you get out of that?  Bagels on Wednesdays & lunch on Thursdays, & fully stocked kitchens with snacks, coffee, & drinks everyday.  Cant forget the free products & the opportunity to have some meetings without Zoom (remember what 2019 was like?)

About the Role

We are seeking a Manager of Process Quality Engineering for our line of personal care products. This role will work closely with Product Development, Project Management, Packaging Development, Supply Chain & our Contract Manufacturing (CM) partners. The primary responsibility of this position is to play a key role in New Product Introductions (NPI), serving as a strategic partner during the product development phase & spearheading efforts in industrialization. The Manager will assume a leadership role in formulating the technical transfer strategy across the contract manufacturing network at Harrys.  Additional responsibilities will include diagnosing customer complaints & initiating corrective actions by implementing changes in manufacturing processes, test methods, quality systems, & product designs.

About the Team

The Harry's Quality team is responsible for the quality of products for both the Harrys brand & our many store brand partners.  The Quality team supports a key strategic goal of the company to continue to provide high-quality products to customers & retailers all over the world. In addition, the team is responsible for commercialization of all new products. 

What you will accomplish:

• Create the technical transfers process of formulas (existing & new) to new suppliers
• Lead supplier technical capability evaluations for New Product Introductions & technical transfers
• Support Product Development with the process of pilot/production batch,  standard sample evaluation & approval for New Product Introductions
• Review of CM production procedures to ensure formulation scalability
• Leverage process engineering expertise to identify process optimization & cost savings opportunities
• Support Product Development with batch scheduling, scale-up, OOS/deviation reports
• Create robust formula specifications with R&D partners that are based on manufacturing process capabilities & historical production data
• Develop & maintain Contract Manufacturer quality standards related to Harrys soft products
• Develops, modifies, applies, & maintains quality evaluation & control systems & protocols for processing materials into partially finished or finished goods in a centralized database
• Raw materials-related project leadership:
• Supply management systems
• Cost reduction opportunities
• Supply assurance for our raw materials
• Problem solving RM issues
• Lead contract manufacturer supplier audits
• Works with customers to ensure program quality requirements are mutually understood & met
• Build raw materials fundamentals & the understanding of their impact on Harrys Soft product attributes
• Experimentation, technical report writing & presentations
• Determine quality improvement parameters by identifying statistical methods relevant to manufacturing processes
• Develops sampling plans by applying attribute, variable, & sequential sampling methods
• Prepares reports by collecting, analyzing, & summarizing data; making recommendations
• Maintains professional & technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed

This should describe you:

• Minimum: Bachelor of Engineering/Science
• Minimum 5-8 years of experience with at least 2-4 of them in a manufacturing or production environment
• Proven experience working in the personal care or cosmetics industries specifically with formula or product development
• Comprehensive familiarity with product formulation in wide range of categories
• Subject Matter Expert on batch production equipment & capabilities 
• Cleaning & Sanitization experience 
• OTC validation experience
• Fascinated by process engineering, chemistry & how formulas come together
• Aerosol formulation/manufacturing experience would be a BIG plus!
• Exposure to both large (Fortune 1000) multinational companies & smaller, high growth companies 
• Proven ability to make judgments in uncertain & unstructured environments
• Ability to build towards a future vision, making decisions now with the end goal in mind
• Ability to communicate complex problems in a straightforward & logical manner
• Ability to build lasting relationships with external partners & grow with them
• Intensely organizedAble to diligently track important data & efficiently store them in organized & easy to digest ways for the company
• Willing to travel regularly to our international suppliers
• You are a learner - always seeking to improve yourself, your team, & the world around you
• You thrive on direct, honest, & supportive communication
• You are always thinking about how to help the teammates around you excel
• To you, theres nothing more exciting than a new challenge
• Sense of humor -- we take our work seriously & ourselves un-seriously

Here's who you'll work with: 

• Reporting to Director Quality & Process Engineering
• Working on the Quality Engineering Team
• This role will work cross functionally with the R&D, Supply Chain & Distribution teams 

Benefits & perks

• Medical, dental, & vision coverage
• 401k match
• Equity in Harrys 
• Flexible time off & working hours
• Wellness & L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, & 8 weeks after 15 years 
• Up to 20 weeks of pregnancy leave & up to 16 weeks of parental leave
• Fun IRL & virtual events including happy hours, team building events, & parties on our rooftop
• Free products from all of our brands

Harrys is committed to bringing together individuals from different backgrounds & perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, & do great work together.

Harrys is an Equal Opportunity Employer, providing equal employment & advancement opportunities to all individuals. We recruit, hire & promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth & related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture & protective hairstyles or any other status protected under applicable federal, state & local laws. Harrys commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline & access to benefits & training.

We respect the laws enforced by the EEOC & are dedicated to going above & beyond in fostering diversity across our company.

We cant quantify all of the intangible things we think youll love about working at Harrys, like the exciting challenges we tackle, the smart & humble team youll get to work with, & our supportive & inclusive culture. That said, our salary ranges are based on paying competitively for our size & industry, & are one part of our total rewards package, which also includes a comprehensive set of benefits & our equity program. The base salary hiring range for this position is $132,000-$165,000, but the final compensation offer will ultimately be based on the candidates location, skill level & experience.  

#BI-Hybrid