Conductor is a leading Website Optimization & Intelligence platform. Todays top brands use Conductor to create & optimize digital experiences that get found organically in search engines & drive value for customers. The platform provides actionable SEO, content, & technical website intelligence paired with real-time website monitoring to help customers accelerateand protectdigital growth.

Conductor is a mission-driven company with a commitment to innovation, customer success, & culture. For Conductor, success is improving the lives of all the people in our orbitour customers, our customers' customers, our employee-owners, & our communities.

We are seeking a strategic & results-driven Head of Revenue Operations to lead & optimize our revenue-generating processes on a global scale. This role is critical in driving alignment across Sales, Marketing, Customer Success, & Finance, ensuring scalable growth & operational excellence. The ideal candidate will bring a blend of analytical rigor, operational expertise, & leadership to shape & execute our revenue strategy.

Key Responsibilities:

1. Strategic Leadership:

   • Develop & execute a comprehensive Revenue Operations strategy to drive predictable revenue growth.

   • Align revenue processes across global teams, ensuring consistency & scalability.

2. Operational Excellence:

   • Oversee the design, implementation, & management of end-to-end processes & systems for Sales, Marketing, & Customer Success teams.

   • Ensure data integrity & accuracy across CRM, marketing automation, & other revenue tools.

3. Analytics & Reporting:

   • Establish & maintain a robust analytics framework to track key performance metrics, including pipeline health, forecasting, & churn rates.

   • Deliver actionable insights to the leadership team, enabling data-driven decision-making.

4. Revenue Enablement:

   • Partner with Sales & Marketing leaders to optimize lead-to-revenue processes, including demand generation, lead scoring, & pipeline management.

   • Implement enablement programs to equip teams with tools, training, & best practices.

5. Cross-Functional Collaboration:

   • Act as a central point of coordination among Sales, Marketing, Customer Success, & Finance to ensure seamless communication & execution of revenue strategies.

   • Collaborate with Product teams to align on pricing strategies & product launches.

6. Technology Management:

   • Own the revenue tech stack, driving efficiency & adoption of tools like Salesforce, HubSpot, or other relevant platforms.

   • Evaluate & implement new technologies to enhance performance & scalability.

Qualifications & Skills:

• Bachelors degree in Business, Finance, or a related field (MBA preferred).

• 10+ years of experience in Revenue Operations, Sales Operations, or related roles within a SaaS or technology-driven environment.

• Proven track record of scaling revenue operations in a global, high-growth company.

• Expertise in CRM systems (e.g., Salesforce) & marketing automation tools.

• Strong analytical skills with experience in forecasting, pipeline management, & performance tracking.

• Exceptional leadership & communication skills, with the ability to influence cross-functional stakeholders.

• Deep understanding of SaaS metrics such as ARR, MRR, churn, CAC, & LTV.

• Proficiency in designing & implementing scalable processes & workflows.

• Strong project management skills, with the ability to balance strategic priorities with tactical execution.

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Compensation: Conductor maintains competitive, performance-based compensation programs. 

The NYC salary range for this role is currently $215,000 - $300,000.

Variable compensation: This role will be paid on an 80/20 split. 

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Conductor is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Bringing in diverse perspectives & challenging our assumptions is the clear key to growth; it drives innovation, creativity, faster problem-solving, & stronger decision making. All aspects of employment including the decision to hire, promote, train, discipline, or discharge, will be based on merit, competence, performance, & business needs. 

Conductor does not discriminate against any employee or applicant on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, & related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or other characteristics protected by state or federal law or local ordinance.  In addition, it is the policy of Conductor to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations & ordinances where a particular employee works.