Who we are

Founded in 2008, DoubleVerify (DV) is the leading independent provider of marketing measurement software, data & analytics that authenticates the quality & effectiveness of digital media for the worlds largest brands & media platforms. DV provides media transparency & accountability to deliver the highest level of impression quality for maximum advertising performance by bringing transparency & accountability to the market & ensuring ad viewability, brand safety, fraud protection, accurate impression delivery & audience quality across campaigns to drive performance. DV has helped hundreds of Fortune 500 companies across every major vertical, including financial services, telecom, automotive, retail, CPG, travel, luxury & pharmaceuticals gain the most value out of their media spend by delivering best-in-class solutions across the digital ecosystem. Learn more at doubleverify.com

We are seeking a highly skilled & experienced Sr Product Operations Manager to join our dynamic team. In this role, you will oversee & contribute to defining & improving various operational aspects of the Double Verify product lifecycle, ensuring seamless execution from development to delivery. You will work closely with cross-functional teams to optimize processes, drive efficiency, & support the successful launch & management of our products. A key focus of this role will be driving process improvement programs, evaluating tool sets, & supporting ongoing improvements to Quarterly & Annual planning processes. Additionally, you will support our goal to be a data-driven product organization by establishing systems to track KPIs & product health, & support ad hoc programs & projects.

Key Responsibilities:

• Develop & implement operational strategies, processes, & best practices to enhance product development, launch, & lifecycle management. Develop & execute communication, training & change management plans as needed. 
• Facilitate quarterly product planning activities, including OKR alignment & dependency management
• Standardize key process improvement programs to enhance efficiency & effectiveness across Product (e.g. automating tasks, improving workflows & developing repeatable methodologies).
• Evaluate & implement tool sets that can capture, prioritize, plan & track user requirements. 
• Collaborate with Product Management, Engineering, Marketing, Sales, & other departments to ensure alignment & effective communication throughout the product lifecycle.
• Support our goal to be a data-driven product organization by establishing systems to track KPIs & product health.
• Monitor & analyze key performance indicators (KPIs) to identify areas for improvement & drive continuous optimization of product operations.
• Identify & mitigate risks associated with product operations, implementing proactive measures to address potential issues.
• Drive initiatives to improve product quality, reduce time-to-market, & enhance customer satisfaction.
• Support ad hoc programs & projects as needed: this could include projects related to GTM of a product launch, or defining & rolling out processes or tools. 
• Be a partner to the product management organization, collecting feedback, facilitating retrospectives, & helping to drive improvements.
• Prepare & deliver comprehensive recurring updates (e.g. newsletter, monthly org updates)  to Product organization
• Stay up-to-date with industry trends & best practices, incorporating relevant insights into the product operations strategy.

Required Qualifications:

• Minimum of 7-10 years of experience in product operations, product management, program management or a related role, with at least 3 years in a leadership position.
• Proven track record of successfully managing large scale projects in a global environment 
• Strong understanding of product & software development processes, from concept to launch & beyond.
• Experience in driving process improvement programs & evaluating tool sets.
• Excellent project management skills, with the ability to prioritize & manage multiple initiatives simultaneously.
• Exceptional analytical & problem-solving abilities, with a data-driven approach to decision-making.
• Strong interpersonal & communication skills, with the ability to collaborate effectively with cross-functional teams & stakeholders.
• Ability to conduct research, analyze data & generate insights & recommended actions. 
• Proficiency in relevant software & tools, such as project management software, data analysis tools, & product lifecycle management (PLM) systems.

Preferred Qualifications:

• Familiarity with the Ad Tech industry is a plus.
• Knowledge of Scaled Agile methodologies & practices.
• Certification in project management (e.g., PMP, PRINCE2) or product management (e.g., CPM, AIPMM) desired but not required.

The successful candidates starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, & balancing internal equity relative to peers at DV.
The estimated salary range for this role based on the qualifications set forth in the job description is between [$107,000-231,000]. This role will also be eligible for bonus/commission (as applicable), equity, & benefits.
The range above is for the expectations as laid out in the job description; however, we are often open to a wide variety of profiles, & recognize that the person we hire may be more or less experienced than this job description as posted.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women & other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but youre not sure that you check every box, apply anyway!