Associate Manager, Studio Systems & Technology 

Location: NYC

Reports to:  Associate Director, Studio Operations

As the Associate Manager, Studio Systems & Technology you will partner closely with the AD, Studio Operations & assist in driving operational efficiency in the studio by analyzing existing workflow, optimizing processes & integrating automation tools. This role will serve as the strategic connector between Studio Operations & all of our cross-functional partners, ensuring a seamless execution of projects & enhanced collaboration.

The ideal candidate is a proactive problem solver with a strong analytical mindset, a passion for operational excellence, & experience implementing workflow improvements that enhance scalability & efficiency.

You will....

• Analyze current studio processes & identify opportunities for process improvements & automation to streamline workflows & reduce manual efforts
• Devise strategic plans for process improvement & automation implementation based on HelloFreshs goals, industry best practices, & technology trends
• Conduct thorough testing & recommend suitable automation tools & technologies that align with team OKRs
• Serve as the liaison between cross-functional teams to develop & implement streamlined processes that intersect with the studio
• Oversee the deployment of efficiency  solutions, ensuring they are integrated seamlessly with existing team systems, tech & processes
• Document new processes, create training materials & lead training sessions for relevant stakeholders
• Establish monitoring mechanisms to track the performance of automated processes & provide ongoing support for maintenance & troubleshooting
• Assess the return on investment (ROI) & cost-effectiveness of initiatives
• Act as an extension of the AD, Studio Operations to provide operational support across all studio functions 

You Have.......

• Education: Bachelors degree in Media Production, Marketing or a related field. Advanced degree or additional certifications in project management or production are a plus.
• Experience: Minimum 3-5 years of experience in studio operations, production management, workflow optimization, or a related field. Experience working in an in-house agency, in-house studio or similar creative environment is highly desirable.
• Skills
• Mastery of photo/video studio processes & tools associated with the workflows (Capture One, DAM systems, studio workflow tools, etc.)
• Proficiency of automation tools, emerging technologies & best practices
• In depth expertise of Google sheets, base knowledge of Java script is a plus
• Strong analytical skills with a data-driven approach to problem solving
• Experience with process improvement methodologies (i.e., Lean, Six Sigma) is a plus
• Ability to translate technical or process-heavy concepts into clear, actionable insights
• Excellent time management, organizational & problem-solving abilities.
• Proactive problem solver eager to tackle complex workflows & processes 

• Self-starter who is able to work both independently & within a team, generating measurable results 
• Data-driven decision maker
• Continuous learner, always staying on top of trends in the tech space (automation & AI) & assessing areas to apply new technology to existing processes. 
• Ability to strive in a fast-paced, dynamic environment with multiple priorities
• Collaborative, problem solver with a drive to deliver best in class solutions  
• Youll get  

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.