Jackpocket is the first mobile lottery app in the U.S. that offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, & more, via their smartphones. We're creating a more convenient, fun, & responsible way to play the lottery by modernizing the $300B global lottery market with a mobile platform that everyone, including grandma, can feel good about.

As a key member of the Product team, you will play an integral role in the continued development of Jackpocket's offerings, including its consumer-facing app as well as the Operations platforms, technology, & processes that support it. You will work closely with a dedicated team of engineers, lead agile ceremonies, & collaborate across functions to identify meaningful insights, prioritize development roadmaps, & implement impactful product enhancements to drive positive business outcomes. 

Responsibilities

• Create & maintain product specs, high-level requirement documents, & ideate innovative ways to unlock business value for Operations users
• Serve as a subject matter expert on the Product & Operations workflow, & create training documents for key stakeholders
• Play an active role in sprint planning, prioritization, & backlog grooming
• Travel to multiple Operations fulfillment centers to better understand how the Operations process works & how to improve our internal user experience
• Plan & execute tech expansion plan for launches of new games & new jurisdictions 
• Partner closely with Operations & Engineering teams on on-call initiatives
• Manage feature delivery & monitor product performance to ensure features are released properly, on schedule, & drive business outcomes
• Collect user feedback & conduct user research for internal & external customers to identify meaningful insights to drive new solutions & product improvements
• Partner with stakeholders across Product, Operations, Engineering, Design, Marketing, & Data throughout the product delivery lifecycle

Qualifications

• 3-5 years of Product experience - B2B or B2B2C experience
• Experience using JIRA & managing & prioritizing a product backlog 
• Ability to create & maintain clear & comprehensive technical specs, product requirements, & project-related documentation. Experience using Productboard and/or Notion a plus
• Experience working with analytics & ability to draw meaningful insights from quantitative analysis & user feedback & translating into executable initiatives
• Self-starter with a bias for action; works well in fast-paced environments
• Proven ability to collaborate with highly technical stakeholders

The base salary range for this role is $140,000 - $160,000

This is a full-time exempt position & is not eligible for overtime under FLSA requirements. We are an equal opportunity employer & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jackpocket is committed to providing access, equal opportunity, & reasonable accommodation for individuals with disabilities in employment, its services, programs, & activities. To request a reasonable accommodation, contact hr@jackpocket.com.

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