At Kasisto, we exist to promote smart financial decisions & strong financial wellness for all we serve. Our team has set the standard for AI-powered experiences in the financial industry for more than a decade, delivering human-like, intelligent conversations across mobile apps, websites, messaging platforms, & voice-enabled devices.

We forge trusted partnerships with banks & financial institutions worldwide, empowering them to leverage our KAI platform to deliver consistently amazing experiences in real time, anytime, & across every channel.

Were looking for a passionate DevOps Engineer to join our product-focused team. Youll design, build, & maintain robust CI/CD pipelines, automate cloud infrastructure, & collaborate closely with software engineers to streamline development & deployment workflows. Your expertise & contributions will directly impact the reliability, scalability, & agility of our software products.  This is a full-time, hybrid role, with an expectation of at least two days a week on-site in our New York City office.

Key Responsibilities

• Build, maintain, & optimize CI/CD pipelines using Jenkins, GitHub Actions, & container technologies
• Design, deploy, & manage cloud infrastructure in AWS & Azure for development, staging, & production environments
• Containerize services with Docker & orchestrate them using Kubernetes
• Automate configuration management & deployments with Ansible & Chef
• Develop & maintain Infrastructure as Code (IaC) scripts for repeatable, versioned infrastructure
• Monitor system health, troubleshoot incidents, & implement proactive alerting & remediation
• Provide operational support & incident response in alignment with defined SLAs
• Collaborate with development teams to support Java- & Python-based applications throughout their lifecycle
• Conduct performance tuning, capacity planning, & cost optimization in cloud environments
• Document architectures, workflows, & standard operating procedures

Required Qualifications

• 5+ years of hands-on experience in DevOps, Site Reliability Engineering, or related roles
• Proficiency with AWS & Azure cloud services
• Strong Docker expertise; ECS & Kubernetes cluster administration
• Solid background in Postgres & MySQL database administration
• Exposure to monitoring stacks (CloudWatch, Datadog, Prometheus/Grafana, ELK/EFK)
• Experience writing Ansible playbooks & Chef cookbooks for configuration management
• Proven expertise in Jenkins & GitHub Actions pipeline creation & maintenance
• Proficient in Java & Python scripting for automation tasks
• Deep understanding of Linux system administration & networking concepts
• Excellent problem-solving skills & a collaborative mindset

Nice-to-Have

• Multi-cloud deployment & management experience (AWS, GCP, Azure)
• Terraform experience for provisioning & managing cloud resources
• Vault knowledge for secrets management & data protection
• Exposure to NoSQL databases (MongoDB, DynamoDB, Graph, etc)
• Familiarity with Argo CD for GitOps-driven continuous delivery
• Experience with policy enforcement tools (OPA, AWS Config)
• Background in security best practices & compliance frameworks

What We Offer

• Competitive salary & comprehensive benefits package
• Hybrid work arrangement that fosters face-to-face cross-team collaboration, shared ownership, & spontaneous innovation
• Hands-on exposure to cutting-edge cloud & container technologies
• Collaborative, inclusive teams with a culture of continuous learning