Were hiring a Manager to join our team, reporting to the General Manager of Green Chef, one of our growth brands that delivers premium & delicious meals that support a healthy & clean eating lifestyle. You will be responsible for enabling cross-functional collaboration across the end-to-end supply chain, enabling the product roadmap, process improvement, & cost saving initiatives.  This includes leading all stages of operational readiness for Product launches, & triggering the identification, development, & implementation of critical capabilities that are required in the Supply Chain to meet the companys ambitious Product Innovation vision. This role requires a blend of strategy (directly supporting long term & high impact NPD goals for the company) & tactical execution (directly coordinating launch activities each time something new goes live).  You will have a direct impact on the stability, scalability & performance of our product.

The Product Operations Manager will deliver on the overarching mandates to: 1) deliver an exceptional customer experience through the end-to-end management of weekly menus, from planning to web upload 2) manage functional quality & cost performance, and  3) synthesize & translate supply chain constraints & dependencies to drive physical product launches across all verticals. 

You will:

• Project manage cross-departmental initiatives across the Supply Chain, focused on expanding the customer-facing product offering
• Work with Product Management & Menu Planning Teams to analyze Product Concept briefs & to translate their vision into our current Supply Chain processes & capabilities
• Facilitate working sessions, develop presentation decks, evaluate the potential impact on Operations processes, identify challenges, & design new capabilities to be implemented
• Sponsor the prioritization & progress of phase-based capability enhancement & continuous improvement projects & ensure timely delivery by all relevant teams
• Partner closely with production, automation & engineering teams to effectively manage constraints & optimize operational capacity
• Synthesize together all the above information to develop timelines, schedules, & other assets to effectively manage the readiness of the Supply Chain for going-live with each concept
• Project manage to completion multiple launch initiatives across multiple stakeholders
• Own & improve various Program Management elements (trackers, recurring meetings, etc.), which control the most up-to-date information about all the capabilities being worked on across the Supply Chain to achieve the Product vision
• Refine these elements, & the communication processes around them
• Engage with other departments to ensure all information is regularly updated
• Provide recurring updates to Senior Leadership Team
• Support the continuous improvement of the teams operating model via ideating, developing or improving the set of standard tools & processes the function operates with.

You are:

• A self-starter - You apply a sense of urgency to your work
• Entrepreneurial - You are comfortable working autonomously & are obsessive about producing high quality work; youre eager to take on new projects without close oversight, & without knowing exactly what you will uncover
• Results-oriented - You have a demonstrated hunger & ability to deliver impact, & focus on identifying solutions
• A data-driven critical thinker & problem solver - You use data & logic to identify opportunities, diagnose issues, evaluate alternatives, & synthesize & present critical information to solve complex problems
• Intellectually curious - You have an insatiable desire to understand why things are the way they are, how things work, & to challenge the status quo; you search for information & answers in an evolving landscape
• Agile & organized - You thrive in fast-paced & dynamic environments; you can multitask & prioritize your responsibilities & the responsibilities of others; you demonstrate a methodical approach to all of your work
• An excellent communicator - You can explain complex (often technical) information to a variety of audiences
• A team player - You favor team victories over individual success, you earn the trust of your colleagues & counterparts

You have:

• Bachelors degree in Supply Chain Management, Engineering, Business, or other relevant area of study
• Minimum 4 years of experience in an operationally complex supply chain, in a hands-on Project or Program Management role that is both strategic & operational, or related
• Exceptional project & people management skills
• Excellent analytical skills & operational modeling capabilities - able to gather, organize, analyze, visualize, & present data to enable decision-making
• Excellent verbal & written communication abilities - able to convey the most important information to stakeholders, & to be effective in both technical & non-technical situations
• Ability to thrive in an unstructured, fast-moving, & constantly evolving high-growth environment
• Understanding of the operations, supply chain, & product offering of HelloFresh specifically, or of the meal-kit industry generally, is a big plus

Youll get:

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain