About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Job:

As an Associate Manager, Email Marketing Operations, you will play a pivotal role in driving revenue & engagement through Rent the Runways Email, SMS, & Push marketing efforts. You will be responsible for executing email, push, & SMS marketing campaigns, optimizing email performance, & ensuring the smooth operation of our platform.

What Youll Do:

• Manage end-to-end email, SMS, & push notification execution both in house & via external contractors, from setting up creative testing & audience segmentation to building, testing & deployment of all campaigns 
• Draft briefs & collaborate with cross-functional Creative + Merchandising teams to plan & implement email campaigns 
• Execute test strategies around key email components such as content, timing, audience segmentation, & frequency to drive performance of email campaigns
• Compile, track, & analyze email performance KPIs & make recommendations to campaigns based on this analysis & drive increased revenue
• Support the testing & integration of new email capabilities & tools
• Monitor email deliverability & ensure compliance with CAN-SPAM regulations & international data collection policies

About You:

• You have a bachelor's degree in marketing, communications, or related field.
• 1-2 years experience in email + SMS marketing, preferably in the retail or e-commerce industry.
• Proficiency in email marketing + SMS platforms (experience with Sailthru & Attentive a plus)
• Youre detail-oriented with strong organizational & project management skills, capable of managing multiple campaigns simultaneously. Experience in project management software such as Asana is a plus.
• You possess a strong understanding of email marketing principles, best practices, & regulations (e.g., CAN-SPAM, GDPR).
• Analytical mindset with the ability to interpret data, derive actionable insights, & make data-driven decisions.

Benefits:

At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
• Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
• Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
• 401k match - an investment in your future.
• Company wide events & outings - our team spirit is no joke - we know how to have fun!
• Hybrid work - individual contributors on our tech team follow a sprint schedule & generally alternate fully remote weeks & working remotely two days per week, in accordance with Company policies.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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The anticipated base salary for this position is $64,397 to $80,497. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. This position is also eligible for equity compensation.