Hi, we're Oscar. We're hiring an Associate Director, Community Relations to join our Marketing team.

Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

About the role:

The Associate Director of Community Relations plays a pivotal role in elevating Oscar Health's presence, reputation, & relationships across the countryespecially within our top markets. This leader will help build a deeper, more trusted connection between Oscar & the communities we serve, embedding our brand in local ecosystems & activating champions who can drive awareness, trust, & long-term impact. This role will lead grassroots engagement efforts, build national & local partnerships, & partner closely with business & market leaders to translate community activation into meaningful business momentum.

You will report into the VP, Communications & Brand.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings & events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $158,400 - $207,900 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, & annual performance bonuses.

Responsibilities:

• Community Engagement & Relationship Building Build & nurture relationships with influential national organizations & their local chapters to strengthen Oscar's reputation & presence.
  • Partner with local leaders, providers, community organizations, & stakeholders to embed Oscar teams meaningfully within our communities.
  • Serve as a key connector across markets, identifying opportunities to elevate Oscar's profile & amplify our mission through grassroots efforts.
  • Brand Activations & Market GroundswellLead community engagement strategies & brand activations that create positive groundswell in our priority markets.
  • Plan & execute scalable, high-impact local events in partnership with national organizations & local chapters.
  • Develop & pilot new community-based initiatives that build trust, deepen relationships, & humanize Oscar in each market.
  • Cross-Functional Partnership & Market AlignmentPartner with the Oscar Business Communications & Insurance Growth Marketing teams to translate community momentum into go-to-market strategies that support member acquisition, retention, & partnership growth.
  • Collaborate with Market Leaders, Sales Growth partners, & business stakeholders to ensure community engagement aligns with shared goals across health insurance & local initiatives.
  • Work closely with Business Communications to support coaching for market teams & spokespeople in community-facing roles, generating buzz & air cover around market activations.
  • Playbooks, Enablement & Internal Alignment Equip market teams with strategies, toolkits, & playbooks that guide consistent, high-impact community engagement.
  • Build repeatable frameworks for event execution, partnerships, & local activation to ensure a unified, scalable presence across all markets.
  • Provide training, insights, & support to ensure market teams can confidently represent Oscar & build trusted local relationships.
  • Market Presence & Brand Reputation Support efforts to strengthen Oscar's brand perception & reputation by showing up authentically & meaningfully in key communities.
  • Identify community trends, opportunities, & risks that inform broader brand & market strategy.
  • Serve as a champion for community insightsbringing what you learn from the field back into the business to improve how we serve members & partners.
• Compliance with all applicable laws & regulations
• Other duties as assigned

Requirements:

• 10+ years of experience in community relations, field marketing, grassroots engagement, partnerships, or related rolespreferably in healthcare, health plans, government programs, or mission-driven consumer organizations.
• Proven success building relationships with community organizations, associations, civic leaders, & local influencers.
• Experience in event strategy, grassroots activations, or market engagement programs.
• Strong communication, storytelling, & coaching skills, especially with spokesperson or community-facing teams.
• Ability to thrive in fast-paced, cross-functional environments with multiple stakeholders & business lines.
• Comfort working across diverse communities with cultural awareness, empathy, & credibility