Eye Care District Manager - Short Hills at Warby Parker In NYC

Eye Care District Manager - Short Hills
Warby Parker // boutique-quality eyewear retailer

Job Status: Full-Time

Introduction:

Warby Parker is looking for an enthusiastic & experienced Eye Care District Manager to guide our growing network of eye doctors. In this role, youll lead a talented team of optometrists across multiple locations, collaborate with retail field leaders to drive business success, & execute operational initiatives that ensure we provide best-in-class service. Were seeking a leader with a strong background in eye care, whos passionate about making a positive impact on both the doctor & patient experiences. If youre excited to lead teams, optimize operations, & help shape the future of eye care, we want to hear from you!

What you'll do:

Lead & manage teams of employed & independent optometrists (ODs), fostering engagement, professional development, & retention to ensure a high-performing team
Provide onboarding, mentorship, & continuous career development for ODs to ensure success & growth
Collaborate with Warby Parker eye care leadership, retail field leaders, & other key stakeholders to align on strategic objectives, improve eye care operations, & elevate the patient & doctor experience, while driving eye exam growth across your district
Deliver exceptional patient care by creating personalized eye exam experiences that consistently exceed patient expectations in a fast-paced clinical setting.
Regularly assess & ensure operational KPIs (e.g., exam growth, patient satisfaction) are met & set targets to drive continuous improvement, ensuring performance goals are met & exceeded
Optimize doctor coverage across your district to meet patient demand by managing OD scheduling & recruitment, & ensuring smart scheduling practices
Lead the interview process for ODs in your market, ensuring alignment with company values & team culture
Partner with the People team to support recruitment efforts & develop relationships with optometry schools, faculty, alumni, & professional associations
Ensure effective performance management by working closely with ODs to encourage engagement, professional development, & high performance
Foster a positive & inclusive work environment by effectively managing Employee Relations responsibilities
Travel to store locations within your district to support teams, drive business, & achieve leadership goals

Who you are:

A Doctor of Optometry with 2+ years of clinical practice & 1+ years of leadership experience
A data-driven clinical leader who can mentor, influence, & build relationships with ODs, with a proven track record of fostering both OD growth & the patient experience
Empathetic & thoughtfulyoure able to connect with others & resolve sensitive issues all while promoting our core values
An engaging team player, skilled relationship builder, & effective collaborator with exceptional interpersonal abilities
Equipped with strong problem-solving & analytical skills with an ability to multitask & manage multiple priorities in a dynamic environment
Proficient in healthcare technology systems, such as DrChrono or other electronic health records (EHR) platforms, with the ability to lead tech integrations & enhancements
Able to inspire your team by promoting our vision & purpose in a compelling way
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit:

Openness to relocating based on the needs of the business (well help with that!)
Experience implementing new technology or diagnostic instrumentation

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.