The Job

Factors Healthcare Program channel will bring our dietitian designed meals to health plans & government nutrition programs. Were seeking an entrepreneurial leader to launch & scale this new channel. As Head of Healthcare Programs, you will develop the go-to-market strategy, create the initial sales playbook, & lead business development across health plans including government-sponsored & employer-sponsored offerings. Reporting to the General Manager, NewChannels & leading a lean team of 12 account/program managers, youll own the full journey - from defining the market opportunity & securing strategic partnerships to standing up compliant operations & delivering measurable outcomes.

You will

• Develop Factors program roadmap collaborate with Product, Nutrition, & Legal to shape a marketready portfolio of offerings.
• Set the growth strategy & targets translate insights from market analysis into revenue goals, phased launch plans, & quarterly OKRs.
• Win & grow contracts build a pipeline of new opportunities, steer RFPs & pilot programs, & close large MA, Medicaid, & employerhealth contracts.
• Design pricing & manage the P&L create pricing models; forecast revenue, drive renewals & expansions.
• Stand up compliant operations partner with Tech, Ops, & Legal to implement HIPAAsecure member intake, state licensure, CMS adherence, & STAR/HEDIS outcome reporting.
• Recruit & coach talent hire, develop, & inspire a small team spanning Account Management & future BD/clinical roles, fostering a highaccountability culture.
• Champion the program externally represent Factor at key industry conferences, speak on FoodasMedicine panels, & cultivate alliances with payers & community organizations.

You are

• Deeply versed in payer economics, Medicaid waivers, & MA supplemental benefits
• Relationshipdriven & skilled at complex, multistakeholder sales cycles
• Able to translate clinical & regulatory requirements into product specs & program designs
• An exceptional crossfunctional leader who influences Ops, Tech, & Legal
• Datasavvy & comfortable building financial models & outcome dashboards
• Actionoriented, iterating quickly on feedback & new regulations

You have

• 7+ years in healthcare business development, including 2+ years leading teams
• Proven success closing multimilliondollar MA or Medicaid contracts
• Working knowledge of HIPAA, CMS guidelines, state licensure, & SDoH funding streams
• Experience designing STAR/HEDIS measurement & secure datasharing workflows
• Willingness to travel ~20% for partnership meetings & industry events

Youll get 

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.