CLEAR is seeking a Senior Business Intelligence Analyst to work across our organizationspanning Product, Operations, Finance, & Marketingto unlock valuable insights & drive strategic decisions. In this role, you will be responsible for building & maintaining the Business Intelligence (BI) infrastructure, analyzing subscription metrics (acquisition, conversion, retention), & translating data into actionable insights that shape CLEARs growth. Youll leverage your advanced SQL & Looker development skills to create data models & impactful dashboards, ensuring that key stakeholders can easily access & understand the metrics that matter.

What you'll do:

• Define & maintain key performance indicators (KPIs) across teams, focusing on subscription metrics (acquisition, conversion, retention)
• Collaborate with cross-functional stakeholders to refine metrics & ensure they align with business goals
• Develop & enhance Looker Explores, dashboards, & user-friendly reports to deliver clear, actionable insights
• Champion best practices in data visualization & user experience, ensuring stakeholders can interpret & use the data
• Communicate analysis findings & trends through dashboards, written narratives, or presentations
• Partner with teams to formulate hypotheses, run A/B tests, & measure results.
• Leverage Python & data science techniques for advanced analytics & modeling (e.g., churn prediction, segmentation, machine learning) is a plus

How you'll measure success:

• Timely & Trusted Deliverables: You consistently deliver dashboards, reports, & analyses on schedule, & stakeholders rely on these insights to make critical business decisions
• Enhanced Looker Experience & Adoption: You improve the usability of Looker for analysts across the companyevidenced by higher stakeholder satisfaction & regular adoption of self-service dashboards. You proactively solicit & incorporate feedback to continuously refine BI deliverables
• Expanded Self-Service Capabilities: You reduce the volume of repetitive refresh or ad-hoc requests by identifying opportunities for automation & process improvements. Teams can independently access & analyze data, freeing you up to focus on high-value analytical projects
• Collaboration & Knowledge Sharing: You actively share best practices (for Looker, SQL, etc.) within the team & across the organization. You partner closely with Data Engineering, ensuring high-quality data for end users

What you're great at:

• Advanced SQL & Data Modeling: Skilled at writing complex queries, optimizing performance, & working with modern data warehousing solutions (e.g., Snowflake)
• Looker Development & Dashboarding: Experienced in building LookML models, Explores, & dashboards in Looker, with a focus on user-friendly design
• Business Acumen in Subscription Models: Solid understanding of subscription metrics (acquisition, conversion, retention) & the ability to turn analytical insights into strategies that drive growth & efficiency
• Data Visualization & Storytelling: Skilled at translating data into compelling stories that highlight the why behind the numbers, & adept at tailoring communication to technical & non-technical audiences
• Curious Mindset & Continuous Learning: Eagerness to explore new technologies, data science methods (e.g., Python), & advanced analytics approaches, along with a passion for staying current on industry trends & best practices

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when youre at your best, were at our best. Youll work with talented team members who are motivated by our mission of making experiences safer & easier. In our offices, youll enjoy benefits like meals & snacks. We invest in your well-being & learning & development with our stipend & reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility & adoption/surrogacy support), flexible time off, free OneMedical memberships for you & your dependents, & a 401(k) retirement plan with employer match. 

The base salary range for this role is $100,000-$150,000, depending on levels of skills & experience.

The base salary range represents the low & high end of CLEARs salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience & performance. The range listed is just one component of CLEARs total compensation package for employees & other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light & the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members & hundreds of partners around the world, CLEARs identity platform is transforming the way people live, work, & travel. Whether its at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, & more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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