Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.

We are looking for a Part-Time Club Service Technician to join our Operations Team at Convene Venue 42, located at 5 Times Square. This position reports directly to the Service Manager.

Availability is required on Tuesdays from 12 PM to 5 PM, & Wednesdays & Thursdays from 3 PM to 9 PM.

What Youll Do:

The Club Service Technician will provide genuine anticipatory service to members & guests in all aspects of hospitality & club services. In this position, you will interact with our members & ensure they have a great experience. At all times, the Club Service Technician is expected to be attentive to our members needs & make them feel welcome, important, & relaxed. We need someone with excellent communication & interpersonal skills, as well as someone highly motivated & ready to work with others. 

• Greet all clients with enthusiasm & friendliness
• Maintain a warm & friendly demeanor at all times
• Provide world-class service, in accordance with our Brand Standards
• Follow all Company beverage recipes & procedures.
• Develop an understanding of beverage programs including espresso drinks, wine selections, cocktails.
• Proficiently prepare espresso, tea, non-alcoholic & alcoholic beverages.
• Set up, replenish, & maintain the private dining room
• Accommodate all guests in the lounge/dining room area & accurately take all food & beverage orders
• Develop relationships with members
• Accurately answer member questions about culinary & our spaces in a friendly manner
• Follow checklists & Standard Operating Procedures
• Perform facility maintenance & movement of furniture
• Maintain safe, clean, organized, & well-stocked work areas
• Responsible for constant sanitation, organization, & proper food handling
• Have full knowledge of menus, recipes, & other pertinent information
• Perform opening, mid-shift, & closing duties in accordance with company standards
• Perform cleaning duties including: wiping down tables & chairs, cleaning glasses, washing dishes, polishing glass & silverware, making roll ups & dry sets
• Maintain a professional appearance at all times
• Perform additional duties as assigned

What We Look For: 

• Minimum 1 year of extensive server experience, ideally in fine dining
• Bartending & Barista knowledge
• Basic knowledge of food & beverage
• Proven excellent communication & interpersonal skills
• Proven good organizational skills & proficient in multitasking
• Must be highly motivated & ready to lead other team members
• A food Hygiene or Food Handling Certificate preferred
• TIPS Certification preferred
• Flexible & long hours sometimes required
• Ability to move, carry, push, pull, & place objects up to 25 pounds without assistance
• Ability to reach overhead & below the knees
• Ability to stand, sit, & walk for an extended period of time

Compensation: 

The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job.  Job duties & responsibilities are subject to change based on changing business needs & conditions.

Full Time Hourly Rate: $24

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors. 

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather. It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers. With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.
Learn more at https://convene.com/.

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