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With Marc Jacobs (SVP Sales & Customer Success, CB Insights), Alan Armstrong (CEO, Eigenworks), Andrew Marks (Founder, Success Hacker).
Tue, Nov 14, 2017 @ 06:30 PM   $25   WeWork Chelsea, 115 W 18th St, 4th Fl
 
   
 
 
              

    
 
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EVENT DETAILS
<H2><STRONG>***Get your tickets ASAP as they are selling out quickly***</STRONG></H2>
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<P><STRONG>Attention all SDRs, Account Executives, Customer Success Managers, Account Managers, Directors, & VPs!</STRONG></P>
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<P>Join the Sales Hacker & Modern Customer Success team in our continuing sessions in the heart of Silicon Alley, New York City as we explore the latest & greatest topics & technologies within the growing field of sales & customer success.</P>
<P>This month, we are fortunate to have an awesome lineup with the top CEOs & Founders from some of the fastest growing startups to talk about their personal experiences on how to best align sales & customer success to crush revenue goals.</P>
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<P><STRONG>Speaker Panel:</STRONG></P>
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<P><STRONG>Marc Jacobs - SVP of Sales & Customer Success at CBInsights.</STRONG>Marc Jacobs has over 15 years of experience building & managing high-performance sales teams developing creative business go-to-market strategies in high-growth early, mid, & late stage venture-backed startups & publicly traded companies. Currently, Marc leads all revenue producing operations at CBInsights, including a high velocity inbound & outbound lead generation team, a new business account executive team, & a customer success organization. Prior to his latest role, Marc scaled the sales organization at Greenhouse Software from 5 to 70 people which is the 5th fastest growing B2B SaaS solution & has grown greater than 400% annually year over year.</P>
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<P><STRONG>John Barrows - Owner at J. Barrows Training</STRONG>.John Barrows currently provides sales training & consulting services to some of the worlds fastest-growing companies like Salesforce.com, Linkedin, DropBox, & many others. His previous experience spans all aspects of Sales at every level from making 400 cold calls a week as an inside sales rep to a VP of Sales at his first startup that was sold to Staples. Hes an active sales professional who has learned a lot about what works & doesnt work in Sales & loves sharing the tips & techniques he has found to have had an impact along the way. His main goal is to improve the overall education & quality of Sales by sharing ideas & techniques that work.</P>
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<P><STRONG>Alan Armstrong - CEO at Eigenworks</STRONG><STRONG>-</STRONG><SPAN CLASS="il">Alan</SPAN>Armstrong is founder & CEO of Eigenworks, a boutique strategy & research firm that services B2B software companies ranging from series-B startups through large public companies. Prior to founding Eigenworks,<SPAN CLASS="il">Alan</SPAN>held senior director & vice president roles at Product Management, Business Development, & Sales startups, & was Sitrakas Director of New Products & Innovation. He is a contributor of content & expertise to industry publications, talks, & webinars including Pragmatic Marketing, & the popular blog OnProductManagement, of which<SPAN CLASS="il">Alan</SPAN>is a co-founder. He speaks regularly at industry events, including PULSE, TSW, Strategy & Competitive Intelligence Professionals (SCIP), & Product Marketing Community, & holds aB.A.Scin Systems Design Engineering from University of Waterloo.</P>
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<P><STRONG>Andrew Marks - Founder at SuccessHACKER</STRONG>-<SPAN>Andrew Marks has spent the last two decades as an operational executive, developing & managing highly effective post-sales customer-focused organizations for B2B software companies of various sizes from early-stage startups to large multi-national public companies. He is the co-founder & COO of SuccessHacker, a customer success management consultancy that helps high-growth technology companies increase customer lifetime value & improve customer experience. Andrew is responsible for corporate strategy, operations, & recruiting services. He is also involved with various clients on consulting efforts & is a regular participant & active contributor to the CSM Coaching program as well as a private executive coach to a handful of senior leadership clients.</SPAN></P>
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<P><STRONG>Topics of Discussion:</STRONG></P>
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<P>How to build a sales & customer success organization that will scale to $50M+ in revenue</P>
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<P>As an Account Executive, how do you leverage your CSM to close deals with more technical/difficult buyers?</P>
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<P>As an Account Manager, how do you give the appropriate feedback to a sales rep so they are not oversetting expectations during the sales process?</P>
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<P>Hiring & sourcing best practices to make sure you get the best sales & success professionals</P>
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<P>What tools & platforms to use when recruiting for sales & success hires</P>
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<P>How to create a process for sales to collect & pass off the right information to customer success</P>
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<P>What questions to ask during the sales process to not sign up a bad-fit customer that leads to churn</P>
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<P>Should sales or customer success own renewals & expansion</P>
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<P>How to get sales & customer success to work together to close more deals</P>
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<P>How to automate churn signals & leverage the sales team to successfully retain your customers</P>
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<P>And more!</P>
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<P><STRONG>Agenda:</STRONG></P>
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<P><STRONG>6:30 pm - 7:15 pm</STRONG>Networking (Enjoy the open bar & food)</P>
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<P><STRONG>7:15 pm - 8:15</STRONG><STRONG>pm</STRONG>Panel & Q&A</P>
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<P><STRONG>8:15 pm - 9:00 pm</STRONG>Meet & Greet with Speakers + Networking</P>
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<P><STRONG>Tickets Include:</STRONG></P>
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<P>Admission to networking area</P>
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<P>Admission to open bar with beer/wine, hor d'oeuvres, & food</P>
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<P>Access to seating for event</P>
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<P>1:1 Access with Speaker's panel after Q&A</P>
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<H2><STRONG>***Get your tickets ASAP as we are almost sold out.***</STRONG></H2>
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<P><STRONG>Check out photos from our previous events!</STRONG></P>
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<P>Please note that tickets bought are<STRONG>non-refundable</STRONG>; please contact the organizers below for ticket transfers (ex., you wish to give the ticket to another named individual)</P>
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<H2><STRONG>Thanks to our proud sponsors & partners below:</STRONG></H2>
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<P><IMG SRC="https://cdn.evbuc.com/eventlogos/159514735/successhackertransparentlogo.png"></P>
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<H2><IMG SRC="https://cdn.evbuc.com/eventlogos/159514735/cbinsightslogo.png"></H2>
<P><IMG SRC="https://cdn.evbuc.com/eventlogos/159514735/greenhouselogo.png"></P>
<H2><STRONG>If you are interested in sponsoring our events, please reach out to kevin@saleshacker.com</STRONG></H2>
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