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A working session for eComm operators. Get your holiday AI stack sorted before Q4.
Get a clear, practical read on where AI belongs in your BFCM stack, from creative production through operations & support, before Q4 locks & there is no time left to change anything.
Sit with brands using AI to scale revenue & team capacity through peak season, & with the platform teams behind those tools. Creative production, operations, retention, & support, all in one morning.
No decks. No 40 minute conference talks. Come with questions & your actual stack in mind.
WHAT YOU LEAVE WITH
Real AI use cases running inside real brands, not roadmap slides
Direct conversation with the platform teams & with peers already running the setup
A read on the specific gap in your stack while there is still time to close it
A short list of what to test in September, & what to leave alone until January
MASTERCLASS SESSIONS
CX & Support: Gorgias, with a brand walking through the workflow they will actually run on Black Friday. Where AI resolution ends & a human has to take over.
Voice & Intake: Retell AI on capturing after hours & overflow calls & turning them into structured records something downstream can act on.
Retention & Lifecycle: Backstroke on AI generated campaigns & segmentation that stay on brand when send volume spikes.
Integration & Automation: n8n on the plumbing between all of it, & what happens when a step fails at 2am on Cyber Monday.
WHO THIS IS FOR
Built for eCommerce & D2C brands doing roughly $20M to $200M, & specifically for the people who feel peak season in their day:
COO & VP Operations
VP & Director of eCommerce or Digital
Head or Director of Customer Experience & Support
Director of Retention, Lifecycle, or CRM
Business Operations & Ops Tech leads
Founders at the earlier end of that range
If you are the person currently holding your stack together with manual exports & good intentions, this room is for you.
WHO WE ARE
Streamline Agency builds the integration layer between the tools eCommerce brands already own. Certified n8n & Anthropic Claude partner.
Hosted by Streamline Agency with Gorgias, Retell AI, & Backstroke.
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