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Twilio Transform Together
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| With Khozema Shipchandler (CEO, Twilio), Eric Siegel (CEO, Gooder AI), Rikki Singh (VP Product & Engg Emerging Tech & Innovation, Twilio). |
| Ease 605, 605 3rd Ave, 7th Fl |
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Nov 04 (Tue) , 2025 @ 02:00 PM
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By Invite Only |
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| DETAILS |
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Twilio Transform Together is for everyone who wants to build amazing engagement experiences for their customers. Learn from thought leaders, Twilio experts, & peers how to transform your customer engagement & unlock company & customer value. We're heading to New York City to discuss how to make customer interactions seamless, smart, & secure-any way, anywhere. Join this free event & get inspired to build amazing digital engagement!
Get inspired by prominent thought leaders
as they share their stories, expertise, & innovative approach to customer engagement
Learn from real-world examples
from those building best-in-class engagement on Twilio's platform
Sneak a peek under the hood
into Twilio's suite of customer engagement tools through demos & interactive product activations
Agenda
We'll regularly update our exciting lineup of speakers & sessions. Check back for more information closer to the event!
Tuesday, November 4
2:15 pm - 3:00 pm
Arrive Energized
Transform Together New York City is an incredible opportunity for brands looking to drive better outcomes from their customer engagement strategies. Arrive early to snag a great seat-and take advantage of coffee & light snacks offered to help get your brain in gear.
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3:00 pm - 3:20 pm
Kick off with the Future of Customer Engagement
Twilio CEO, Khozema Shipchandler, will kick off our day by sharing Twilio's mission & what the future looks like for customer engagement powered by Twilio. As part of this session, he will welcome a special guest & Twilio customer (to be announced), to speak about their digital engagement goals & outcomes.
Khozema Shipchandler
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3:20 pm - 3:35 pm
Learn from companies building best-in-class engagement
Khozema is welcoming a fellow builder to the stage (to be announced soon!) to discuss the challenges overcome & insights discovered on their journey towards building innovative customer engagement solutions.
Khozema Shipchandler
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3:35 pm - 4:35 pm
From Hype to Impact: Accelerating AI Adoption with Eric Siegel, Ph.D.-AI Thought Leader & Author
What does successful AI adoption look like today-and what's next? Join special guest, Eric Siegel, & moderator Rikki Singh, Twilio's VP of Emerging Technologies, for a dynamic fireside chat where they unpack the realities of implementing AI in the enterprise. Whether you manage a team, lead company strategy, or want to better understand the rare art of machine learning deployment, this is your chance to get honest, experience-driven answers for cutting through the hype & driving measurable impact with AI.
Eric Siegel, Ph.D. Rikki Singh
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4:35 pm - 4:50 pm
See Twilio in Action
Deepen your understanding of Twilio's platform offerings through an immersive demonstration of our latest capabilities. Walk in the shoes of your consumer to understand what great digital engagement can look & feel like.
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4:50 pm - 6:30 pm
Meet Peers & Session Leaders
After the main sessions, join us for a time to meet with peers, session leaders, & Twilio champion users to exchange ideas & learn more. Our onsite experts can't wait to chat with you, give you a peek at Twilio in action, & answer any questions to help you along the way.
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