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As a Product Manager, you're responsible for delivering products & features that both delight customers & move the company closer to its top-line metrics. However, how do you know whether the individual features you ship each sprint or each quarter are successful?
- Listen & not solve: I personally was always very eager to jump in & solve a problem the moment I heard about it - & I learned the hard way, that it doesn't work. This takeaway is about removing the need to solve & just learning to listen, ask questions, & understand the customer.
- Data as a compliment, not a replacement: It is easy for PMs to resort to data to understand problems. Data is usually the first indication of a problem, but it would rarely tell us what exactly the problem is.
- Share & tell customer stories: I've personally seen how this transforms the entire product team - they care about the customer & their problems, & that gives rise to really great products & features.
Meet the Speaker: Saujanya Dasika
Saujanya is a Product Manager at Booking.com. She has more than 8 years of experience working in the technology space.
View Speaker's Full Profile (https://bit.ly/2LNovmd)
The content of this event is for educational purposes only & does not include any specific facts of the presenter's current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences & do not reflect those of the company the presenter works for.
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