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With Nir Simionovich (CEO, Cloudonix), Shivani York (COO, OOkla), Nelly Tacheva (Founder/CEO, Tangra), Jared Kugel (Founder/CEO, TireAgent), Itamar Falcon (Founder/CEO, Coho AI), Puneet Malhotra (Co-Founder, TRIYO).
Wed, Jun 05, 2024 @ 03:00 PM   FREE   Seidenberg School @ Pace, 15 Beekman St
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Join us for an exciting in-person event, CXVerse Live part of #NYTechWeek, where we dive into all things customer experience.nThis event is a must-attend for anyone interested in enhancing their understanding of customer-centric strategies & the latest industry trends, especially GenAI.nDiscover how successful businesses create exceptional customer experiences through engaging talks, interactive sessions, & networking opportunities. Our expert speakers will share valuable insights, practical tips, & real-life case studies that can be applied to diverse industries.nWhether you're a marketer, entrepreneur, or customer service professional, CXVerse Live - New York promises to equip you with the tools & knowledge to elevate your customer experience game. Don't miss this chance to connect with like-minded individuals & gain fresh perspectives on delivering outstanding customer satisfaction.nMark your calendars for Wed June 5, 2024, & make your way to the vibrant city of New York. The event will take place at Pace University.nSecure your spot now & get ready to embark on an immersive journey into the world of customer experience!n#DoMore Customer ExperiencenThere will be time to network after the presentations.nPreregistration is required with your full name for building security.nAgenda:n3:00 Check-In OPENn3:15 - 3:30Welcome & intron3:30 - 4:00 Who's afraid of GenAI? - Building GenAI empowered Sales & Success Super Heros- Nir Simionovich, CEO at Cloudonixn4:00 - 4:30Building a Team Focused on Customer Value - Shivani York, COO at OOklan4:30 - 5:00Customer Service in the Metaverse- Nelly Tacheva Founder & CEO at Tangran5:00 - 5:30 Lessons learned in providing customer service to over 1M customers- Jared Kugel, Founder & CEO at TireAgentn5:30 - 6:00 Using AI in CX PanelnPanelists:n- Itamar Falcon, Founder & CEO of coho.ain- Puneet Malhotra, Co-Founder & Head of Product of TRIYOn- TBDn- 6:00 - 6:30Ask Me Anything CX PanelnPanelists:n- Marlene Albarano, Customer Experience Consultantn- Lucas Isola, Co-Founder of Molo Simple Marina Managementn- TBDn- 6:30 - 7:00Refreshments & networkingnnThis event is part of #NYTechWeek 2024 - a week of events hosted by VCs & startups to bring together the tech ecosystem.
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