Bots have become a staple in the care organizations of some of the world's biggest brands, providing superior customer service at scale. But bots are not just for customer care & cutting costs anymore. Now is the time to understand conversational AI's power to drive sales & marketing, transforming bots into revenue drivers for organizations.
Conversational AI experts Dhoreena Ventura & Chris Radanovic will share how LivePerson customers are using bots to boost sales & marketing - & the staggering results they're realizing.
Our expert speakers will cover effective bot sales/marketing use cases, how to mobilize sales bots, key differences between using automation for care vs. for sales, & common pitfalls to avoid when developing a conversational AI selling / marketing strategy.
Harnessing the power of AI to provide exceptional customer experiences has made LivePerson a leader in the Conversational AI space.
Event Schedule (EDT Time Zone):
12:00 PM Getting settled & Zoom joining
12:05 PM Welcome back & kickoff!
12:10 PM Chris Radanovic, Conversational AI Expert & Dhoreena Ventura, Senior Product Marketing Manager - LivePerson
12:45 PM Final Q&A & Wrap-up
Chris Radanovic, Conversational AI Expert, LivePerson
Chris has 10 years of experience building digital conversations. He has been helping brands harness automation, natural language understanding, & machine learning tools.
Dhoreena Ventura, Senior Product Marketing Manager, LivePerson
Dhoreena focuses on helping brands enhance end-to-end customer experience with AI as the key to finally delivering on the promise of personalization at scale. Prior to LivePerson, Dhoreena was a product marketing lead at Sizmek by Amazon.