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With Karin Kimbrough (Chief Economist, LinkedIn), Ulrika Biesert (Chief HR Officer, IKEA), Sian Beilock (President Barnard College, Columbia), Callum Williams (The Economist).
Thursday, February 03, 2022 at 11:00 AM   Absolutely Free   Online

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The pandemic shone a spotlight on the importance of frontline workers & the disarray the world would be in without them. Vast inequalities were highlighted between those who can v those who can't work remotely, & the impact of leadership & levels of autonomy on morale. How can employers bridge the gap between those who can work remotely & those who cannot? Can other perks, financial or otherwise, be offered instead?
In this exciting discussion, hosted by Economist Impact, speakers will unpack the challenges these changes present. What insights about wellbeing, career outlooks, reskilling, collaboration, communication & the customer experience can be taken from the Work Trend Index report by Microsoft? Speakers will use the global survey findings & data gathered from platforms such as LinkedIn & other tools to explore how their own organisations are navigating the future of work for frontline workers.
The impact of covid-19 has underscored critical factors of employee experience, influencing the types of new skills workers need & potential areas for reskilling in order for career progression. As hybrid working evolves, how can employers get to grips with what frontline workers want & need when it comes to physical & mental wellbeing?

This session debates:

-How upskilling & reskilling can be achieved in a way that better matches available work & workers?

-What can be done to alleviate pain-points on the front line & match evolving employee expectations?

-How can new leadership styles be implemented from both the top down & bottom up to improve the effectiveness & wellbeing of the frontline workforce?

-How can technology be used to enhance employee collaboration, communication, & the customer experience?

Emma Williams
Corporate vice-president
Economist Events is now Economist Impact
Economist Events is now Economist Impact, empowering businesses, governments & foundations to catalyse change & enable progress. Uniting the expertise The Economist Group is known for under a single brand, Economist Impact brings together policy research & insights, data visualisation, custom storytelling, events & media.

Economist Impact combines the rigour of a think tank with the creativity of a media brand, engaging an influential audience in the areas of sustainability, healthcare & new globalisation. View our global events.

With Karin Kimbrough (Chief Economist, LinkedIn), Ulrika Biesert (Chief HR Officer, IKEA), Sian Beilock (President Barnard College, Columbia University), Callum Williams (The Economist).
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