Customer Engagement & the Future of Distribution
If you ask a typical policyholder, the experience with their Insurance Carrier or Broker is almost universally negative & at best neutral. It could be because they did not like the buying experience or it could because a claim they had was not handled properly.
The root of much the negative customer perception is a mismatch between the brand promise on TV commercials & advertisements & the customer experience. Once a policy is in place, little is done to engage the customer & provide value-added services that can reduce claims, supplement core products, & meet the brand promise.
This panel will explore how to innovate on current distribution models of insurance & engage customers post sale.
(Complementary hors d'oeuvres & drinks will be served)
5:30 pm Registration & Networking
6:00 pm Panel Discussion
7:00 pm Networking & Refreshments
We are pulling together an all-star cast of panelists from InsurTechs that have figured it out.
Jane Wang - CEO at Optimity
Proactive health evangelist; data science nerd using behavioral science to foster healthy mental & physical lives.
Philippe Lafreniere - Chief Growth Officer at Slice
25 year insurance industry veteran. Phil has led marketing & innovation teams at recognized solutions providers including EIS & EDS.
John Fohr - CEO at TrustLayer
Serial entrepreneur, angel investor, & leader in PE. Helping companies verify insurance coverage using blockchain technology.
InsurTechNY's mission is to bring together carriers, brokers, startups, & investors to help accelerate digital transformation of the Insurance industry in greater New York region. We do this by facilitating new relationships & sharing insights from influencers within the industry. Please visit our website, www.InsurTechNY.com for more details.
Past InsurTechNY event
We hosted close to 100 people for a Sold Out panel on Investing in InsurTech on August 22. Influencers from Carriers/Brokers such as AXA, AIG, Swiss Re, Munich Re & InsurTech startups such as Black Bear Life, Livegenic, & Promptous & investors from Tribeca Capital, Guardian Life & KiwiTech attended the event from the greater NY region & beyond.
Video & pictures from the event below:
Video: Panel on Youtube