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With Jane Wang (CEO, Optimity), Philippe Lafreniere (Chief Growth Officer, Slice), John Fohr (CEO, TrustLayer).
Tuesday, October 22, 2019 at 05:30 PM   $40
McCarter & English, 825 Eighth Ave, 31st Fl

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Customer Engagement & the Future of Distribution

Event Details
If you ask a typical policyholder, the experience with their Insurance Carrier or Broker is almost universally negative & at best neutral. It could be because they did not like the buying experience or it could because a claim they had was not handled properly.

The root of much the negative customer perception is a mismatch between the brand promise on TV commercials & advertisements & the customer experience. Once a policy is in place, little is done to engage the customer & provide value-added services that can reduce claims, supplement core products, & meet the brand promise.

This panel will explore how to innovate on current distribution models of insurance & engage customers post sale.

(Complementary hors d'oeuvres & drinks will be served)

5:30 pm Registration & Networking
6:00 pm Panel Discussion
7:00 pm Networking & Refreshments
We are pulling together an all-star cast of panelists from InsurTechs that have figured it out.

Jane Wang - CEO at Optimity

Proactive health evangelist; data science nerd using behavioral science to foster healthy mental & physical lives.

Philippe Lafreniere - Chief Growth Officer at Slice

25 year insurance industry veteran. Phil has led marketing & innovation teams at recognized solutions providers including EIS & EDS.

John Fohr - CEO at TrustLayer

Serial entrepreneur, angel investor, & leader in PE. Helping companies verify insurance coverage using blockchain technology.

About InsurTechNY
InsurTechNY's mission is to bring together carriers, brokers, startups, & investors to help accelerate digital transformation of the Insurance industry in greater New York region. We do this by facilitating new relationships & sharing insights from influencers within the industry. Please visit our website, for more details.

Past InsurTechNY event
We hosted close to 100 people for a Sold Out panel on Investing in InsurTech on August 22. Influencers from Carriers/Brokers such as AXA, AIG, Swiss Re, Munich Re & InsurTech startups such as Black Bear Life, Livegenic, & Promptous & investors from Tribeca Capital, Guardian Life & KiwiTech attended the event from the greater NY region & beyond.

Video & pictures from the event below:

Video: Panel on Youtube
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