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With Harshal Patil (Product Mgr, Twilio).
Fri, Jul 30, 2021 @ 04:00 PM   FREE   Online

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Being a Product Manager requires structured & organized thinking. Frameworks & toolkits are a handy & effective way to approach problems. Product Managers will learn about many & develop their own throughout their product careers.

Main Takeaways:
- As a Product Manager, you benefit from mixing anecdotes & data to have an understanding of customer needs.
- You can track the success metrics of your product launch better by defining output metrics vs intermediary signals of progress.
- Sometimes you need to drive stakeholder alignment & internal process changes to improve customer experience
- You can build your own checklist for product launch & for communicating with customers to ensure you have your metrics ready, your communication is well received, & you are driving the desired customer behavior.

Meet the Speaker: Harshal Patil

Harshal Patil, Staff Product Manager at Twilio, transitioned from engineering to Product Management in 2016 & has mentored 50+ PM aspirants over the last 3 years, including as an MBA career coach, where his mentees awarded him with an NPS of 10.

View Speaker's Full Profile (

The content of this event is for educational purposes only & does not include any specific facts of the presenter's current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences & do not reflect those of the company the presenter works for.

Get the FREE Product Book ( & check out our curated list of free Product Management resources here (

Product School ( is the global leader in Product Management training with a community of over one million product professionals. Our certificates are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, & Amazon.

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