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With Karel Callens (CEO, Cumul).
Thursday, August 04, 2022 at 02:30 PM   Absolutely Free   Online

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We are in the golden age of Software-as-a-Service. There are more SaaS companies than ever & their "birth rate" is steadily rising. However, one thing that SaaS companies struggle deeply with is customer-facing analytics. Almost 90% of SaaS companies receive negative reviews about analytics on G2 Crowd. In this session, Karel will share the following.

Main Takeaways:
- Tell-tale signs of a bad analytics experience
- Introduce & define the concept of customer analytics experience
- Explain the five levels of customer analytics experience

Come join us on Launch! (, Product School's exclusive community for Product People to learn, exchange ideas & build better together.

Meet the Speaker: Karel Callens

Karel is the CEO at Cumul, where is also leads product efforts. Karel helps SaaS companies create the ultimate customer analytics experience with a cloud-first, API-first building block for embedded dashboards. He previously was a data visualization consultant at DXP & data visualization advisor to the Belgian government.

View Speaker's Full Profile (

The content of this event is for educational purposes only & does not include any specific facts of the presenter's current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences & do not reflect those of the company the presenter works for.

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