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Join Natalie Novak, Vice President of Product Strategy & Service Design at JPMorganChase, for a deep dive into how futures thinking is transforming the way products are imagined, built, & scaled.
In this session, Natalie will unpack the Future of Consumer Banking through the lens of her recent trend work, then reverse-engineer the process behind it. Attendees will learn how to apply strategic foresight to their own work, moving beyond prediction to purposeful design in an era of constant change.
Natalie Novak is Vice President, Product Strategy & Service Design at JPMorganChase, where she leads foresight-driven strategy to shape the future of financial experiences. With a background spanning product innovation, systems design, & futures research, Natalie helps organizations design responsibly for what's next, integrating foresight into everyday product thinking.
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