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Consumers expect a reply within a few minutes. From stats, 79% will go to a competitor that answers faster. Customer support gets messy fast when agents forget what happened in the last call, miss context, or bounce people between dead ends.
In this hands-on workshop, we'll dig into how to build AI customer agents that actually keep track of conversations, remember what matters, & help move issues toward a real resolution.
Walk in with your business details & use case. Walk out with a live AI agent on a real phone number - one that answers, qualifies the caller, & books the meeting on your calendar - one that works on phone, email & web. You'll call it from your own phone before you leave.
Not a coding class. No coding experience needed.
What you'll build
A working voice agent on a phone number provisioned in the room
A lead qualifying agent - what questions it asks, what counts as a good lead, what it does with a bad one
A booking flow connected to a real calendar
A human handoff - when the agent stops & who it passes to
Three test cases you run live against your own agent
Bring with you
A laptop
Your calendar - Google
5-10 questions your customers actually ask, & how you'd answer them
One workflow: inbound leads, scheduling, support, or bookings
Who it's for
Founders, sales & CX leads, product managers, & ops teams. People who want something running, not a slide deck.
What you'll leave with
A live agent on a real number, running on your own account. Yours to keep, change, or shut off.
Agenda
5:30 - 6:00 - Arrive, set up your account, get your number
6:00 - 7:00 - Build
7:00 - 7:30 - Call each other's agents, break them, fix them
Seats are limited so everyone gets hands-on help.
Hosted by Chanl AI & Fabrik. Chanl AI is building infrastructure for AI-powered customer conversations across chat, voice, & human teams.
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