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| Customer Empathy 101
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| With Meha Sharma (Sr PM, Microsoft). |
| Venue, Online, San Francisco |
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Jun 22 (Wed) , 2022 @ 11:30 AM
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FREE |
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| DETAILS |
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Disclaimer: Click Register' to get notified when the webinar is live or to watch the replay
Customer empathy is like walking a mile in your target audience's shoes & understanding how your service/solution fits into their ecosystem & lives. As Product Managers, it is our job to ensure we understand our customers' tactical needs. Translate those needs into requirements so that the development team is then able to build a solution that provides the right product experience. This helps accelerate user adoption & eventually helps with customer retention.
Main Takeaways:
- Learn ways to explore customer empathy for various user scenarios.
- Ensure everybody on the team is able to empathize with the customers while building an effective solution.
- Embed customer feedback/sentiments while designing your solutions.
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Meet the Speaker: Meha Sharma
Meha is a Senior PM at Microsoft with a knack for multitasking while working across different teams to build truly awesome products.
View Speaker's Full Profile (https://prdct.school/3FxRTEi)
The content of this event is for educational purposes only & does not include any specific facts of the presenter's current or previous company. The opinions expressed in this event are solely those of the presenter based on personal experiences & do not reflect those of the company the presenter works for.
Get the FREE Product Book (https://prdct.school/2N303Og) & check out our curated list of free Product Management resources here (https://prdct.school/3rEXjWt)
Product School (https://prdct.school/30it1ew) is the global leader in Product Management training with a community of over one million product professionals. Our certifications are the most industry-recognized credentials by employers hiring product managers. All of our instructors are senior-level Product Managers working at top Silicon Valley companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, & Amazon.
Disclaimer: by registering for this event I agree to receive email communications from Product School & all sponsor brands.
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