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Join us for an inspiring evening with Nesrine Changuel - international speaker, trainer & author of Product Delight - as she shares the ideas behind her new book & experience from Google Chrome, Google Meet, Spotify, & Skype, on what it truly takes to build products people love.
Too many products compete only on features & functionality. But customers don't just buy & use products - they form emotional connections with them. In this talk, Nesrine will explore why delight is the secret ingredient that separates good products from great ones, & how you can start designing for it.
You'll walk away with:
A fresh perspective on why emotional connection drives customer loyalty & advocacy
Nesrine's practical frameworks for designing experiences that resonate - including her Delight Grid
Real-world examples of companies that win by standing out emotionally
Actionable ways to apply these lessons to your own product strategy & roadmap
As a speaker, Nesrine strikes a balance between inspiration & practical information, blending expertise & humour into engaging, actionable talks - & this evening will be no different.
Book Giveaway We'll also be giving away free copies of Product Delight on the night to some attendees - don't miss your chance to take one home!
F&B will be provided. Thank you to our sponsors:
Productboard: Turn customer insights into strategic clarity & ship what matters most with Spark, Productboard's new agentic platform.
BrainStation: BrainStation is the global leader in digital skills learning & workforce transformation. They empower businesses & professionals to succeed in the digital age by equipping them with the necessary skills to create value in fields such as AI, data, design, marketing & product.
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