PEOPLE AT THE CORE OF RETAIL
Omnichannel is a must, mobile is driving everything, & technology is key. But all that just makes store employees much more important.
As retail continues to confront changing technology trends, the importance of in-store associates & their participation in the omnichannel retail space show that social remains an important part of the shopping journey. Associates are brand ambassadors, who can single-handedly elevate a brand's reputation & a customer's experience.
After 7 years of Human Resources experience @ LVMH, Gena Smith will share with us her insights.
Alain Bernard, Jolle Grunberg & Jean-Louis Egasse, board members of the Retail Club & key actors in the Retail industry, will join her to discuss about this actual topic.
Who is attending?
Retail Club Members
6.30pm - Doors open
7.00pm - Opening speech, interventions & Q&A
7.45pm - Networking event
8.30pm - End of the event
Business & Drinks
Retail Club event, reserved to Retail Club members only
Participation under enrollment & based on first come, first served policy
Possibility to invite a non-member CEO, top-executive, entrepreneur, or investor - subject to validation by FrenchFounders
In case of cancellation, please inform us at least 48h before.