Sign up for our awesome New York Tech Events weekly email newsletter.     EVENT DETAILS Over the last few years, artificial intelligence (AI) has moved from "great idea" to "take it one step at a time" to "mainstream." Who hasn't heard & read about what AI is going to bring us down the road? Where is AI proving to be most powerful now, & where is it heading? Opportunities include augmenting decision-making in customer support across channels & credit access & collections. But is it about substitution, replacing humans, or does it rewrite the roles & augment humans? Come hear how AI technology leaders are helping financial institutions enable their teams to improve customer experience & enhance organizational infrastructure. Our panelists from innovative & well-known technology companies will offer a real-world perspective on AI implementations & approaches to improve customer service, operations & workflows. With thanks to our annual sponsor: Richard Hoehne IBM World Wide Financial Crimes Leader Ronald Mazursky Jack Henry & Associates Director of Strategic Initiatives Sanchit Mullick Infosys Practice Head & Global Head of Sales for AI & Automation Services