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| CX Summit
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| Venue, To Be Announced |
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Oct 16 (Mon) , 2023 @ 02:00 PM
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FREE |
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| DETAILS |
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Come join the top Customer Experience(CX) leaders, technologists, & brands that are at the forefront of revolutionizing the CX industry. The event offers a deep dive into the latest trends, technologies, & strategies reshaping the way businesses engage with their customers.
This event also marks the launching of new a community focused on Modern CX - https://www.moderncx.ai/. A community dedicated to exploring & unlocking the full potential of customer experiences using cutting-edge technologies & experiential aspects.
This event is a part of #TechWeek - a week of events hosted by VCs & startups to bring together the tech ecosystem.
Agenda (Tentative)
2:00 PM - 2:30 PM: Registration & Networking
Attendees can network with peers, speakers, & sponsors over drinks & light snacks.
2:30 PM - 2:40 PM: Welcome Address
Overview of the event & introduction of the speakers.
2:45 PM - 3:15 PM: Keynote Presentation - "The Future of CX"
Renowned CX thought leader explores emerging CX trends & their impact on businesses.
3:30 PM - 4:15 PM: Panel Discussion - "CX Transformation Success Stories" - Moderated by Preet Raj
CX leaders from innovative brands share their experiences, challenges, & strategies for successful CX transformation.
4:30 PM - 5:15 PM: Panel Discussion - "Tech Enabled CX Strategies & Design : AI, Data & Omnichannel Experiences - Moderated by William Reinisch
Experts discuss the role of AI, data analytics, UI/UX, omnichannel experiences & emerging tech in shaping modern CX.
5:30 PM - 6:15 PM: Fireside Chat - "Human-Centered CX Design - Moderated by Renee Leibler
A conversation between a CX design visionary & a tech leader on designing CX with a human touch.
6:15 PM - 8:00 PM: Closing Remarks & Networking Reception
Recap of the day's insights & a final opportunity for networking & discussion.
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