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\Please make sure you read FAQs before hitting on purchase, we're here to transfer good knowledge for all :)\
In an era of increasing healthcare complexity & patient expectations, the concept of the "patient journey" has emerged as a crucial framework for understanding & improving healthcare delivery. This lecture will delve into the significance of a well-designed patient journey, demonstrating how a holistic, patient-centered approach can significantly enhance healthcare outcomes.
We will move beyond fragmented care models & explore how strategically mapping & optimizing the patient's experience-from initial contact to post-treatment follow-up-can lead to:
Improved Patient Engagement & Adherence: We will discuss how seamless transitions, clear communication, & personalized support foster trust & empower patients to actively participate in their care.
Enhanced Clinical Outcomes: By addressing potential barriers & streamlining processes, we will examine how well-defined journeys contribute to timely diagnoses, effective treatments, & reduced complications.
Increased Patient Satisfaction & Experience: We will explore how empathy, responsiveness, & proactive care can transform the patient experience, leading to higher satisfaction scores & improved overall well-being.
Reduced Healthcare Costs: By minimizing inefficiencies, preventing readmissions, & promoting preventative care, we will illustrate how optimized patient journeys can contribute to cost-effective healthcare delivery.
Data-Driven Improvement: Utilizing data & analytics to map & understand patient journeys, & then using that data to improve the journey.
Lecture Outline:
Introduction: The Evolution of Patient-Centered Care & the Concept of the Patient Journey.
Mapping the Patient Journey: Key Stages & Touchpoints.
Key Principles of Effective Patient Journey Design.
Case Studies & Examples: Demonstrating the Impact of Well-Designed Patient Journeys.
Leveraging Technology to Enhance the Patient Journey.
Measuring & Evaluating Patient Journey Effectiveness.
Future Directions: The Role of Innovation & Collaboration in Shaping the Patient Journey.
Q&A & Discussion.
Target Audience:
This lecture is designed for physicians, healthcare professionals, administrators, policymakers, researchers, & any awesome human interested in improving the quality & efficiency of healthcare delivery.
Reading Appetizers:
https://www.katusop.com/post/klinikum---from-sick-care-to-well-care-the-essential-shift-to-proactive-primary-care-1-n
https://www.katusop.com/post/klinikum-tailored-treatments-redefining-healthcare-thru-precision-medicine
Brain behind this #mHealthUX Lecture Series:
Engr. Kat Usop is an award-winning digital health innovator specializing in gamification models within healthcare, particularly in disease management, consumer health, & precision medicine. With diverse experience in research, development, & management of medical devices & new health technologies, she has contributed to gamified virtual workspaces for surgical training, wearable biomedical data management, & the development of gamified mental health platforms. As an educator & entrepreneur, she shares her expertise in gamification, design thinking, & data science in health, & co-founded ventures like Momentum, Klinikum Institute & GINA Health, while also engaging in global initiatives focused on technology for disaster relief.
Currently, Engr. Kat serves as Innovation advisor to the board of a hospital network of 70+ clinics & 5+ tertiary hospital in the ASEAN region.
x: @itskatusop
Blog: katusop.com
Linkedin: https://www.linkedin.com/in/katanai/
[Affiliation] New York Tech: https://site.nyit.edu/architecture/faculty_and_consultants_msahd
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