Dell presents How Service Businesses Are Leveraging Tech to Reach New Heights: Panel Discussion
Service businesses are always up against the challenge of providing the most efficient & high quality service to their customers, while keeping margins healthy. It's no surprise that technology has allowed us to serve customers in new & unexpected ways.
In this conversation, leading innovators in the small business space will dig into how technology is solving age old problems by enhancing efficiency & reach. Looking at case studies from our panelists' impressive feats, we'll discuss how specific tech platforms were developed, what needs they met, & how they continue to drive growth.
Whether you own a small business or work for one - you'll walk away with meaningful tools & advice on how to leverage new tech without ever losing the human touch your business is known for
Patrick Deem is a co-founder of Voodoo Manufacturing where he serves as the CFO & Head of Business Development. Prior to co-founding Voodoo Manufacturing in 2015 he was the Head of M&A & Strategic Partnerships at MakerBot. Before MakerBot Patrick worked at two hedge funds where he was the lead analyst & worked closely with the portfolio manager on investment selection. Prior to business school he worked for two investment banks in San Francisco principally servicing private equity firms.
Patrick holds BAs from Johns Hopkins University in International Studies & Russian along with a minor in Economics. He graduated from Wharton in 2009 with an MBA & also a Masters in International Studies from the University of Pennsylvania. Patrick speaks Russian, having studied it formally for 10 years & lived there, enjoys skiing & has traveled extensively.
Development & Partnerships at Lemonade, a licensed insurance carrier, offering homeowners & renters insurance powered by artificial intelligence & behavioral economics. She previously worked at Powermat Technologies the world leader in wireless charging, heading all US partnerships. Maya served at the Israeli Air Force (IAF) as a defense officerreceiving a certificate of honors for her performance in the second Lebanese war (2006). Holds a B.A cum laude from IDC university & is also a graduate of the Zell entrepreneurship program at the IDC.
Lisa Skeete Tatum is founder & CEO of Landit, a personalized career pathing technology to increase the success & engagement of women & diverse groups in the workplace. The platform offers a turn-key "one size fits one" solution that enables companies to attract, develop, & retain high-potential diverse talent. Previously, Lisa was a General Partner for over a decade with Cardinal Partners, a $350M+ early stage healthcare venture capital firm. Lisa also worked for Procter & Gamble, GE Capital, & founded her own consulting practice. Lisa serves on numerous high growth, public, & non-profit boards including Surgical Care Affiliates (NASDAQ), Union Square Hospitality Group, Cornell University Board of Trustees, McCarter Theater, The Lawrenceville School, The Princeton Area Community Foundation, & the Harvard Business School Board of Dean's Advisors. She has been featured in the Wall Street Journal, Forbes, Fast Company, Vanity Fair, Fortune, CNBC, BBC Business & named one of the Most Impressive Women Entrepreneurs by Landit was named one of the Top 10 Innovations That Made Women's Lives Better by Fast Company.
Sam Gimbel has a plan to help the 4.4 million underemployed educators in the United States by offering them the economic empowerment they deserve. Sam is the co-founder & CPO of Clark, the first platform for the $100 billion global tutoring market. Clark offers a platform for tutoring centers to run their end-to-end operations, from scheduling to billing to session feedback, & a way for parents to find tutors, pay for sessions & understand their child's progress. Since launching, Clark has helped thousands people get access to income opportunities & personalized learning.
Sam has a background as a product leader in the NYC tech startup scene. His previous lives include Product at Blue Ridge Labs, DigitalOcean, DramaFever, & Hashable.
An avid gamer, audiophile & lover of extra-large phones & super-fast gaming laptops, Sherri L. Smith has been covering consumer electronics for over ten years. Over the course of her career, she has covered tech for Black Web 2.0, BET.com, FastCompany.com andcom. She currently serves as assistant managing editor at Tom's Guide/Laptop Mag with a focus on gaming software & hardware as well as virtual, augmented & mixed reality & audio.
Jordan Klein is CEO/Co-founder of Park & Diamond, Jordan & his co-founder, David Hall, launched Park & Diamond three years ago as a mission-based company focused on protecting as many cyclist's heads as possible, while developing accessible & portable products to fit everyone's personal style. Prior to co-founding Park & Diamond, Jordan was an Application Engineer at Altec working on making their industrial trucks safer. Jordan attended Virginia Polytechnic Institute & State University (in Blacksburg, VA), majoring in Engineering Science & Mechanics, Math, & Entrepreneurship & New Venture Growth.
6:30 - 7:00pm
Networking & Cocktails - Meet Dell Small Business Technology Advisors & explore small business solutions
7:00pm - 7:10pm
Introduction from Dell's Erik Day, VP, Dell Small Business
7:10pm - 8:00pm
Panel Discussion followed by Audience Q&A
8:00 - 8:30pm