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The Position:

The Philanthropy Operations Manager will join First Look Institute at an exciting juncture as it continues to expand & resource its philanthropy department. The Philanthropy Operations Manager is responsible for managing & optimizing development processes & systems in support of increasing nonprofit revenue.

The Philanthropy Operations Manager will implement system improvements to ensure seamless integration of data & information related to direct response membership revenue, individual major gifts, institutional support & events, & collaboration with the finance department. The Philanthropy Operations Manager is responsible for ensuring the integrity of all data related to development, including revenue tracking & database management. They will manage & maintain efficient fundraising practices, systems & tools, including but not limited to gift processing & acknowledgements, & budget oversight. The Philanthropy Operations Manager will customize data pulls to generate accurate reports, track results, & trends in data. As part of the philanthropy team, they will contribute to long-term & annual revenue goals, & as a lead collaborator with the finance department, they will ensure accurate budgeting & reconciliation.

We seek a nonprofit professional who has a passion for operations, processes, & continuous improvement. The ideal candidate will be team-service oriented, self-directed, & comfortable in a setting where they help to expand an emerging philanthropy program within an established nonprofit organization.

Data Management & Integrity

  • Serve as an expert of the CRM system-Salesforce-within the Philanthropy team, assist in its use, & ensure that all appropriate utilization by all staff
  • Oversee & manage Salesforce systems & records for the Philanthropy team, including prospect & donor biographical information & moves management
  • Produce data-driven reports, utilizing Salesforce & the departments marketing software,  ActionKit, in an efficient & productive manner
  • Maintain data relating to donor-related events & direct mail campaigns, including producing & tracking reports, mailing & email lists, donor lists for communications, committees, event invitations, & internal use
  • Conduct routine audits of Salesforce, ensuring data is current & team is practicing current data integrity protocols
  • As needed & in collaboration with the First Look Institute Product & Engineering teams, maintain agile & effective operational systems

Finance & Gift Processing

  • Oversee & manage Salesforce & ActionKit information & records for the philanthropy department, including pledge & gift data entry, oversight of gift processing & record-keeping, & gift receipting & acknowledgment
  • Collaborate with the finance department to track & manage all pledges & gifts, producing revenue reports for internal distribution
  • Track & oversee the philanthropy department budgets & reconciliation with the finance department
  • Process vendor invoices & internal expense reports
  • Manage routine revenue forecasting with all frontline fundraisers
  • Conduct recurring imports of data into Salesforce & ActionKit, including donation data from various online platforms & physical checks
  • Manage all gift receipting & acknowledgement processes, including providing prompt, accurate, & tailored acknowledgement letters for select donor gifts

Philanthropy Department Support

  • Provide individual & institutional major gift prospect research & screenings
  • Manage customer service systems for individual donors
  • Support a range of administration & special project needs for the philanthropy department
  • Supporting general administrative needs for the CPO, as needed 
  • Other appropriately related projects/duties as assigned

Background & Qualifications:

  • Minimum of 5 years of experience in nonprofit fundraising
  • Knowledge of Development best practices.
  • Highly organized & able to track & manage multiple projects simultaneously, including ability to prioritize work projects & meet deadlines
  • Eagerness to work collaboratively in a fast-paced, team-oriented, & goal-driven environment with the utmost level of integrity
  • Demonstrated experience in creating & monitoring a donor pipeline
  • Competency with Salesforce operations and/or Salesforce Trailhead or demonstrated ability to adapt from an equivalent CRM platform
  • Demonstrated critical thinking skills to analyze data & understand its relationship to the overall fundraising objectives
  • Proficiency with G Suite, particularly Sheets
  • Outstanding interpersonal skills, with the ability to develop productive working relationships across a wide variety of individuals & groups, virtually & in person, including award-winning leaders, writers, & artists throughout the organization
  • Strong skills in oral & written communications
  • Respect for the importance & integrity of the mission of the organization

The information in this job description indicates the general nature & level of work expected of employees in this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, & objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.

About First Look Institute:

First Look Institute is a nonprofit organization committed to fearless reporting, bold filmmaking, & defending those who speak truth to power. By empowering journalists to unearth injustices, unbeholden to outside influences, by investing in a generation of trailblazing filmmakers; & by protecting risk-taking reporters & whistleblowers from retribution, First Look Institute vigilantly defends our First Amendment rights so democracy can flourish. First Look Institute is a 501(c)(3) nonprofit organization. 

About the Press Freedom Defense Fund:

The Press Freedom Defense Fund provides essential legal support for journalists, news organizations, & whistleblowers who are targeted by governments, corporations, or other powerful figures because they have tried to bring to light information that is in the public interest & necessary for a functioning democracy. The Fund also provides legal resources for operational needs of reporters & news organizations through a pro bono law firm & provides training & education programs to an array of journalists, lawyers, & nonprofit organizations.

The Press Freedom Defense Fund fearlessly & relentlessly dedicates itself to protecting freedom of the press. Free speech should be regarded as a right, investigative reporting a duty, & whistleblowing an act of bravery. The Press Freedom Defense Fund Advisory Committee includes Jameel Jaffer, Tom Rosenstiel, Sandy Rowe, Dave Schulz, & Nabiha Syed.

About The Intercept

The Intercept is an award-winning nonprofit news organization dedicated to holding the powerful accountable through fearless, adversarial journalism. Its in-depth investigations & unflinching analysis focus on surveillance, war, corruption, the environment, technology, criminal justice, the media & more.

About Field of Vision

Field of Vision is a filmmaker-driven organisation that commissions filmmakers & artists with developing & ongoing stories around the globe. Field of Vision is committed to advocating for the rights & needs of filmmakers, & supporting cinematic innovation & representation. Recent projects have included the Oscar-winning feature AMERICAN FACTORY, the Oscar-nominated features STRONG ISLAND; HALE COUNTY THIS MORNING, THIS EVENING; & Oscar-nominated shorts A NIGHT AT THE GARDEN & IN THE ABSENCE, as well as the Emmy-winning feature CRIME + PUNISHMENT, & Emmy-nominated short THE SURRENDER.

Founded in 2015 & led by Co-Founder & Executive Producer Charlotte Cook, Field of Vision has commissioned, produced and/or supported more than 130 films - 45 features, 5 episodic series, & 85 short films. Field of Vision has an ongoing commitment supporting innovation & diversity & as such 54% of Field of Vision-supported films have been directed by women & 43% by filmmakers of color. This work has premiered at Sundance, Cannes, Toronto, Berlin, SXSW, Hot Docs, Tribeca, & IDFA, among many other festivals, winning multiple Grand Jury & other awards & nominations.

Distribution partners represent a wide range of media, from publishers the New Yorker & The Intercept & Teen Vogue; distributors NEON, Showtime, BBC, PBS, Hulu; and, exhibitors New York's IFC Center & London's Institute for Contemporary Arts.

We are an Equal Opportunity Employer--people of color, people with disabilities, women, & LGBT candidates are strongly encouraged to apply; we are committed to a diverse workplace, & to supporting our staff with ongoing career development opportunities.

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