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Qualtrics // experience management platform
Engineering, Full Time    London    Posted: Monday, April 15, 2019
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The Challenge

As a Pre-Sales Engineer you will be responsible for providing presales technical / functional support to prospective clients & customers while ensuring customer happiness with minimal supervision. Provides direction & specialist knowledge in applying the technology/application to client business. Develop & deliver high quality Qualtrics presentations & product demonstrations. Present & articulate advanced product features & benefits, product future direction & overall Qualtrics solutions. Design, validate, & present Qualtrics software solutions to include advanced product concepts, future direction, & 3rd party complimentary products. Presents & articulates Qualtrics products strengths, relative to competitors.

Expectations for Success

  • Undergraduate degree in quantitative or technical degree (E.g. Engineering, Computer Science, Mathematics, Statistics, or other quantitative field. Strong academic performance).
  • At least 3 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level technical buyers.
  • High energy, self-starter comfortable with ambiguity in visionary environments.
  • Outstanding professional, sales, & technical capabilities; comfortable supporting both enterprise (field) & inside sales teams on targeted accounts
  • Ability to explain & resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
  • Ability to see & present 'the big picture', architect solutions to tackle customer problems, & uncover business challenges & develop custom solutions to solve them
  • Strong customer facing & relationship building skills

Even Better if you Have ...

  • Experience in HTML, CSS, JavaScript, SQL
  • Previous experience required in survey/data collection or market research software & systems, including pre or post-Sales support

A Day in the Life

  • Become an expert in Qualtrics Research Suite & other Qualtrics products
  • Provide exemplary pre-sales technical expertise through technical & product presentations, demonstrations, pilot implementations, & ongoing technical consultation
  • Drive the adoption of Qualtrics solutions within strategic accounts, growing usage across departments within the enterprise. Translate technical features into value drivers.
  • Develop & maintain training materials, & deliver training to improve technical abilities of inside & enterprise salespeople.
  • Build working knowledge of competing products & how to technically sell against them
  • Work collaboratively with Product Management, Marketing & Engineering during the development, launch & continuing refinement of existing & new Qualtrics products.
  • Respond to initial product requests & frame product issues for discussion & resolution with Product & Engineering teams
  • Develop/maintain technical & business knowledge of industry directions & trends.

Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees & applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.


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