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New York City    Posted: Thursday, April 29, 2021
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Liftoff is a rapidly growing mobile marketing technology company that's changing the way advertisers acquire & engage with mobile app users. Were looking for a Customer Success Manager who will have a direct impact on helping customers achieve their mobile growth goals through analyzing campaign performance & collaborating cross-functionally on campaign optimizations.

This is an exciting opportunity to work with top mobile advertisers because were at the forefront of the mobile space. We have a collectively high level of industry experience on our team, so youll get to learn from the best!

Your day-to-day:

  • Managing a portfolio of mobile advertisers, launching their campaigns, defining their strategies, & aligning internal resources to execute on their goals
  • Collaborating cross-functionally with sales, ad operations, & other internal & external partners
  • Ongoing customer communication & relationship-building efforts

To be successful in this role, youll need:

  • 2+ years' client-facing experience
  • Organization & project management skills
  • Creative solution-seeking skills
  • An understanding of the mobile app and/or digital media ecosystem
  • A strategic & data-driven mindset
  • Relationship management experience
  • Ability to extract & clearly communicate insights from complex data sets
  • A proactive spirit!

Bonus points if you have:

  • Mobile ad experience
  • Startup experience
  • A top-tier education
  • Experience managing enterprise-level customers

Liftoff Mobile (Liftoff) is committed to providing & maintaining a work environment where all employees & candidates are treated with dignity & respect & that is free of bias, prejudice, & harassment. Liftoff is further committed to providing an equal employment opportunity for all employees & candidates for employment free from discrimination & harassment on the basis of sex, gender (including sexual harassment, gender harassment, & harassment due to pregnancy, childbirth, breastfeeding, & related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination & harassment is unlawful & will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity & expects the full cooperation of all personnel.

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