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Ripple // blockchain fintech company
 
Sales, Full Time    New York City, United States    Posted: Friday, September 09, 2022
 
   
 
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JOB DETAILS
 

We are looking for an experienced Salesforce Program Manager to help drive usage & adoption of the Salesforce platform across Ripple. You will work with a small Salesforce team & cross-functional departments to understand & document complex business requirements both on & off platform, lead development projects, assist with prioritization of requests, & ensure clear & consistent communication with stakeholders across all phases of the development lifecycle. This person can be located remotely in the US. 

WHAT YOU'LL DO:

  • Analyze & document business requirements, develop user stories, help triage bugs & enhancement requests
  • Coordinate with business & technical team members across the project lifecycle, from inception, discovery, build, testing, deployment, & adoption
  • Work closely with technical teams on prioritization, timeline estimates, etc. 
  • Support QA/UAT, training, & change management activities
  • Coordinate with business users to identify pain points & user stories.
  • Assist with vendor management & procurement operations as needed (monitoring license utilization, supporting contract renewals, etc.) 

WHAT WE'RE LOOKING FOR:

  • 3-5 years experience as a Product Manager/Product Owner/Project Manager and/or Business Analyst supporting Salesforce technical teams & projects
  • Experience in Salesforce configuration is a strong plus, with an emphasis on Sales, Service, and/or Experience Cloud(s) 
  • Ability to perform detailed analysis & create documentation of business & technical requirements, including the creation of process maps & user stories
  • Work proactively with business stakeholders & technical teams to identify gaps or issues or opportunities for process improvement
  • Excellent communication & inter personal skills, good understanding about business data & process models.
  • Experience with a variety of project management methodologies & tool

WHO WE ARE:

Ripple is doing for value what the internet did for information: enabling its instant & seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain & cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity & inclusion. In addition, Ripple is developing & enabling the future use cases that will catalyze the new digital economy for governments, businesses & consumers.

Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, So Paulo, Toronto, Reykjavk, Washington D.C. & Dubai.

WHAT WE OFFER The resources & support to be your best at work & beyond:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies & make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, & empowered part of the team.
  • Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world.
  • Weekly all-company meeting - business updates & ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team off-sites, team bonding activities, happy hours & more!

Take Control of Your Finances

  • Competitive salary, bonuses, & equity
  • Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination.
  • 100% paid medical & dental & 95% paid vision insurance for employees starting on your first day
  • 401k (with match) 
  • Commuter benefits
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • Twice a quarter R&R days so you can rest & recharge
  • Generous wellness reimbursement & weekly onsite & virtual programming
  • Flexible vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, & plenty of fun events

Benefits listed above are for full-time employees. Interns - please discuss benefits with your recruiter.


Ripple is an Equal Opportunity Employer. Were committed to building a diverse & inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 
 
 
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