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Warby Parker // boutique-quality eyewear retailer
Marketing, Full Time    New York City    Posted: Tuesday, March 09, 2021
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Warby Parker is looking for a Senior Manager of Corporate Communications to drive engaging, creative, & inclusive internal communications strategies across the company. Working with cross-functional leaders, you will strategize & produce effective storytelling methods that captivate Warby Parkers diverse & remote workforce of 3,000+ people. You will craft intentional messages to celebrate brand initiatives, product launches, employee activations, & beyond; you will also lead internal communications during crises. Sound cool? Read on! 

What youll do:

  • Develop an effective & scalable internal communications strategy to ensure all members of #teamwarby have the tools, resources, & information they need to succeed
  • Oversee Warby Parkers company-wide communications calendar & programs, including but not limited to our all-hands meeting & Warby Weekly newsletter; review & analyze key metrics to determine effectiveness & scalability of these programs
  • Partner with leaders across the organization to shape company-wide announcements & updates; work with communications leads on Retail & Customer Experience to ensure cohesion across internal communications efforts 
  • Manage internal communications during a crisis; propose intentional strategies based on the unique scenario, craft communications accordingly & execute quickly
  • Lead the selection, implementation, & ongoing management of a new company-wide intranet
  • Complete ongoing internal communications audits to ensure our tools, resources, & practices meet the needs of all team members across the company
  • Manage corporate events, as needed
  • Build strong relationships with leaders across Warby Parker teams
  • Be on-call evenings & weekends, as needed

Who you are:

  • Backed by 7+ years of professional corporate/internal communications experience, either in-house or at an agency
  • An excellent communicator (in person, over email, via smoke signal!), but particularly as it relates to writing
  • An ambassador of the Warby Parker brand & a natural relationship builder
  • An empathetic people-person who is passionate about bringing people together to build consensus 
  • Able to work collaboratively & build actionable plans, & execute projects, across groups & teams
  • Exceptionally organized & extremely attentive to detail, with planning & prioritization skills that dont falter in a fast-paced work environment
  • Unflappable & positive, even under pressure
  • A skilled people manager whos capable of reflecting Warby Parker's core values in your behavior & attitude
  • Proficient with PowerPoint, Excel, & Google Docs (extra credit for experience with Google Analytics and/or JIRA!) 
About us:
Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.We accomplish this by reimagining everything that a company & industry can be. Weve proven that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy & innovation to consistently surpass customer expectations.
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