Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.
Our Research team helps the company understand the people were designing for, what motivates them, & where our apps fit into their lifestyles & workflows. We use surveys, interviews, visits, usability tests, competitor analysis, & other methods to learn about people, products, & the marketplace. We use this research to prioritize product decisions, inform business strategy, guide feature design, & influence the customer experience. People at MailChimp ask a lot of questions, & we have answers!
This intern will collaborate with Researchers across our team, & their findings will help inform product development, marketing strategy, & general understanding of MailChimps users & competitors.
- Good listener
- Resourceful & able to hunt down information & evaluate sources for quality
- Keenly observant & able to synthesize information
- Organized, thorough, & enjoys keeping tracking of a lot of information
- Strong writing & communication skills are a must
- Excellent collaboration skills
- Humble & willing to learn
- Bonus points for experience in any of the following:
- Drafting, creating, sending, & analyzing surveys
- Recruiting interview participants
- Conducting interviews
- Working with data in Excel & Google Sheets
- Running usability tests
Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed.
We love our hometown & support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!
Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.