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Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 alumni & counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

We are looking for a full time, enthusiastic new team member. Youll be responsible for contractor engagement lifecycle as well as providing support to the contracts, accounts payable & HR operations teams.  This role will work closely with Accounting, HR Operations & management teams who engage with contractors..


  • Novatus administration : Reach out to Contract Coordinators/Instructor Managers to troubleshoot discrepancies as it relates to classification status (employee vs. contractor) & provide guidance on how to rectify issues as they arise.  
  • Responsible for contractor lifecycle management ensuring coordination with managers of contractors to on & off board them per contractual periods.
  • Flag issues to Finance/HR Leadership as they develop related to contract instructors  with details of issues & examples of proposed solutions. 
  • Run reports from Oracle & Novatus as needed to support issues/solutions raised. 
  • Input & verify contractor data in Novatus/CMIR Board as well as Oracle HCM (HRIS) database ensuring utmost accuracy.
    • Ensure updates in both systems are input timely by monitoring CMIR Board tickets.  
  • Assist the AP Lead with reconciling payment issues relating to contract instructors vs. employees that must be paid for additional services. 
  • Communicate across multiple departments to align strategy on issues raised/proposed solutions.
  • Continually question & upgrade processes to increase efficiency & scalability. 


  • Effective multi-tasker with strong attention to detail 
  • Effective at building working relationships
  • Enjoys data & operations & takes pride in getting it right - is accurate, detail oriented & produces results that do not need correcting
  • Strong grammatical written & verbal skills - communicates effectively
  • Is a confidential person & respects private information


  • 2+ years of accounting or HR support experience in a busy, fast paced office environment preferred
  • Experience must include regular, daily written & verbal communication volume
  • Experience using CRM or similar systems as well as HRIS systems, Oracle HCM Cloud preferred
  • Ability to monitor several communication channels at once (slack, gmail etc)
  • Comfortable with Excel & other Microsoft systems
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