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Rapp // innovators, integrators & implementers
Chicago - RAPP    Posted: Saturday, November 23, 2019
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RAPP Chicago is looking for an Associate Director, QA

to join our rapidly growing Technology Team.

We are looking for strong CRM marketers-those who understand the fundamentals of the discipline and, with that, are pushing the boundaries of what CRM means in todays modern landscape.


Our purpose

We are the agency absolutely, utterly, fiercely focused on the individual. We use our data, technology & creative smarts to make meaningful, connections with every single person a brand knows.

Our family

We are part of the OPMG group, which is in turn a part of Omnicom. This group also includes Critical Mass, Targetbase, Proximity, Credera, & sparks&honey & other well-known agencies.

Our clients

From national defense, to buying a sweet new ride, to biting into a Big Mac, we provide smart solutions for companies like Army, Toyota, McDonalds, & more.

We are looking for people who want to strategically & functionally lead a business that is based in database marketing principles, anchored in data & insights at the core, & understand the need to create a connected experience through traditional & emerging channels, across all disciplines-data-driven creativity at its finest.


You demonstrate leadership & mastery of QA techniques & best practices. You are able to produce great work in a fast-paced environment with short turnaround timelines, additionally, you also enjoy helping other QA team members do the same.

With 5+ years of QA testing experience, you enjoy leading the quality assurance efforts for a variety of marketing deliverables, including emails, website, landing pages, mobile apps & display ads. You will be working closely with the QA team, developers, project managers & other stakeholders to develop & execute testing approaches.

Initially, you will come in & create the QA strategy for a new account. You should have experience with manual testing (white box testing, black box testing, creating test cases, testing data & email campaign systems). After the QA strategy is established, automation practices will kick in. You will be the main QA point person for internal teams & external client accounts. In addition to supervising & leading the QA team, you will be hands on with writing test plans & test cases, testing code logic, proofreading creative outputs & documenting change requests using Jira.

What else? Maybe youre a home chef or a baker? Chili cook off champ? Wed love to know what makes you, you.

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