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RAPP New York is looking for a Senior Project Manager to join our award-winning Account Management team.


We think too much marketing isnt us. Its mass markets, not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas & ambitions. Its one size fits all, & its dull.

When it comes to individuals, were fierce. We stand up for individuality. We speak up against bland, broad-brush generalizations. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations. And we commit to doing this in every aspect of our work for clients & their consumers.

We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly, we value every individuals wellbeing.

We are Fiercely Individual.


At RAPP, we are fiercely focused on the individual & how we can create value from every individuals experience with a brand. We do this across three capability areas: customer-centric consulting, creativity that inspires action & customer experience management.

Our data analysts know who that person is. Our strategists understand what is needed. And our award-winning technologists & creatives know how to get it to them.

RAPP is an integral part of Omnicoms Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, & data & marketing scientists across 40 global markets.


As Sr. Project Manager you are the director of the client projects you are the one who knows how to make things happen. You are the master of the execution & process from project initiation to delivery. You are passionate about the space from CRM, DM & Digital. You are creative, solutions-oriented, organized, collaborative & have exceptional people skills.


  • Keep projects moving forward smoothly, develop project plans for new work, ensure that creative can be produced within specified timeframes, efficiently manage + communicate milestones throughout the project lifecycle, proactively mitigate risks & be comfortable adapting to changes from inception to delivery of projects.
  • Manage account/project-related meetings including weekly account status meetings, internal reviews, etc. Issue and/or ensure issuance of timely contract reports.
  • Co-author all project SOWs, estimates, & change order documentation. Ensure SOW have been signed off by all department leads & have tight deliverables.
  • Effectively manage budget for projects, ensure deliverables can be produced within specified budgets, proactively identify any risks, & escalate needs to business / agency leads to be addressed.
  • Align the project team to the work to ensure resources are available & present at appropriate times throughout the project lifecycle.
  • Align the project team to the work to ensure resources are available & present at appropriate times throughout the project lifecycle.
  • Maintain the required level of quality through every step of the delivery process.
  • Vendor Management & Tracking work with 3rd party partners to align on project related costs, tracking deliverables to the approved budget & internal integration of vendor costs into client SOW documents.
  • Manage simultaneous projects within budgetary & schedule constraints.
  • Collaborate with disciplines across the agency to deliver the highest quality of work
  • If assigned, capable of mentoring junior team members of the best practices of the agency & project management.
  • Build respectful, strong working relationships with internal team(s) from Business Leadership to execute resources on a project, as well as external partners & vendors.
  • Build respectful, strong working relationships when applicable with client(s). Ensure understanding & adherence to agency process.
  • Optimize production workflows & processes with a goal of constant improvement.
  • Proficient with programs such as Excel, PPT, SharePoint & Teams.
  • Experience with project management/workflow tools a plus.
  • Lead efficient meetings & conference calls. Ensures timely conference notes & action steps taken.
  • Is a champion of the agency process & quality work. Ensure adherence by all parties.


  • Bachelors Degree required.
  • 5+ years of experience in CRM & 360 campaign management, i.e. digital, direct mail, video, radio, etc. at an advertising agency at a media, direct marketing or interactive advertising agency.
  • Experience in multiplatform content extensions & original content production.
  • Working knowledge & understanding of web technologies, including HTML, DHTML, Flash, XML, etc.
  • Possess an established track record of successful accomplishment with clients / teams.
  • Must be proficient with Workfront or an ability to learn the tool.
  • Must have strong organizational skills & be detailed-oriented / stickler for details.
  • Must have strong written & communication skills.
  • Must have strong leadership skills & ability / desire to mentor junior PM talent (if applicable.)
  • Project documentation samples are required (SOW & Project Plan.)

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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