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FanDuel // one-day fantasy sports
 
Phoenix, Arizona    Posted: Saturday, April 17, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group 
  • PokerStars The premier online poker product & affiliate of FanDuel Group 

THE POSITION 
Our roster has an opening with your name on it

The Sportsbook Assistant Manager will lead the team & the overall management of the sportsbook in the absence of the Sportsbook Manager and/or Sportsbook General Manager. As an Assistant Manager, you will motivate the team to excel in a fast-paced environment & create a memorable experience for FanDuel customers. This role is pending regulatory approval by the ADG.

THE GAME PLAN
Everyone on our team has a part to play

  • Assist the Sportsbook Manager and/or Sportsbook General Manager in identifying high & low performing aspects of the sportsbook & developing a strategy focusing on performance growth
  • Responsible for the overall Sportsbook Operations in the absence of the Sportsbook Manager and/or Sportsbook General Manager
  • Provide guidance & feedback to the sportsbook team to get them working to a high standard & ensure that the sportsbook team is delivering to the customer
  • Build strong relationships with customers & create an experience that help built customer retention
  • Assist with & lead regular team meetings in the absence of the Sportsbook Manager & actively engage the team
  • Gather data on customer feedback & comments on the floor regarding their experiences in FanDuel sportsbook
  • Ensure that any internal & external incidents are immediately reported to the correct authorities
  • Ensure that all staff are adhering to the compliance policies & procedures that are put in place
  • Lead the team in implementing new promotions & initiatives within the sportsbook to drive market growth
  • Ensure that the correct cash control systems are being followed & take responsibility for rectifying any issues should they occur
  • Carefully observe all monitored customers & ensure that the team is always fully engaged in the MCR process

THE STATS
What we're looking for in our next teammate 

  • Associate degree and/or bachelors degree in Finance or Business-related area preferred
  • Minimum 2 years experience with cash handling & sportsbook betting experience preferred 
  • Minimum 1 year ticket writer/cashier experience preferred
  • Strong background & in-depth knowledge of the gaming industry & betting process required
  • Union experience preferred
  • Ability to operate the Sportsbook tracking system & Title 31 software system are preferred
  • Must be able to obtain & maintain a gaming license & satisfy all regulatory requirements

THE CONTRACT
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting & fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship & professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs & platforms

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

 
 
 
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