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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Wednesday, March 11, 2020
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Warby Parker is seeking a Loss Prevention Manager, responsible for all retail locations on the West Coast. The successful candidate will help create & guide programs that add to the profitability & safety of Warby Parker. The team will rely on you to operate internal systems that support store repairs, incidents, & visits.

If you are passionate about training, working closely with business partners throughout the organization, reducing company loss, & aiding in the safety of your colleagues, lets chatthis might just be the job for you!

What youll do:

  • Create, build, & develop business partnerships by asking thoughtful questions & listening carefully to get to know your stakeholders vocabulary, problems, goals, & constraints
  • Train & audit team members on Warby Parkers principles, operational protocols, established guidelines, & regulations
  • Detect & investigate any criminal, illegal, & fraudulent activities on our properties
  • Resolve issues related to safety, security, & regulatory measures
  • Work with local law enforcement agencies to build community-level partnerships
  • Support new store openings & ongoing stores' loss prevention initiatives, ensuring timely & efficient security services & equipment
  • Drive the organization's internal loss prevention training & awareness of controls, processes, & procedures

Who you are:

  • Backed by at least five years of experience in the loss prevention retail field
  • A confident leader with a strong sense of integrity
  • Skilled at assessing situations, following trends, & deriving solutions from them
  • Analytical, especially when diagnosing the root cause of a deficiency
  • An effective communicator & writer while working with internal & external team members at all levels
  • Someone who thrives in a fast-paced, deadline-oriented environment, while managing a travel schedule & budget
  • Extensive knowledge of physical security tools, including burglar alarms, card access, & CCTV

Extra Credit:

  • Wicklander-Zulawski Interviewing Certificate & CFI (Certified Forensic Interviewer)
  • Previous experience being managed remotely, balancing administrative work with a travel schedule, & staying within defined budget
  • Successfully led loss prevention programs in multi-store environment, across several states & regions

About us:

Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels & designing our frames in-house, were able to offer top-quality glasses & sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price.

Since starting out in 2010, weve set up headquarters in New York City & Nashville, built our own optical lab, & opened retail locations all around the U.S. & Canada. As we grow, were committed to proving that businesses can scale & be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in needto date, thats over five million pairs.

Of course, all work & no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering & learning opportunities, & just great company. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people.

Some benefits & perks of working at Warby Parker:

  • Health, vision, & dental insurance
  • Flexible My Time vacation policy
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Cell phone plan reimbursement
  • A health-and-wellness stipend
  • Free eyewear (plus discounts for friends & family)
  • And more (just ask!)
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