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Refinery29 is the cornerstone of fashion, beauty & shopping for a new generation.
Sales, Full Time    New York    Posted: Thursday, January 31, 2019
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About Refinery29

Refinery29 is the leading media & entertainment company focused on women with a global audience footprint of 425 million across all platforms. Through a variety of lifestyle stories, original video programming, social, shareable content, & live experiences, Refinery29 provides its audience with the inspiration & tools to discover & pursue a more independent, stylish, & informed life. Please,,www.refinery29.ukandwww.refinery29.defor more information & to browse content.

About the team:

Sales Planning & Operations (SP&O) is a new R29 department focused on streamlining our ad sales business. The purpose of this department is to align high-level go-to-market ad sales strategy with day-to-day operations. Its main functions are owning pricing, packaging, & planning for all ad sales offerings as well as streamlining department-wide ad sales operations.

Refinery29 is looking for a Salesforce Administrator to lead the ongoing development of our Salesforce platform. This role is part technical project manager, part administrator & part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on day-to-day configuration, support, maintenance & improvement of our CRM platform.

What Makes an R29er?

You have commitment & passion for the mission of R29 to be a catalyst for women to feel, see, & claim their power & realize their infinite potential. You are a magic maker who sees possibility & turns dreams into reality.

What youll do:

  • Work closely with business leaders, organizational departments, & relevant stakeholders to identify & develop business processes around pre & post-sale workflows & revenue recognition.
  • Serve as primary administrator for the Salesforce environment with 115 users supporting a 450+ person organization
  • Complete regular system audits & prepare for upgrades & manage Salesforce integrations & data feeds
  • Coordinate the evaluation, scope & prioritization of new development requests
  • Handle all administrative functions including management of reports & dashboards, workflows & other routine operations
  • Assist in training of new users, & grow the Salesforce skill set across Refinery29
  • Effectively act as the liaison between our users, vendors & corporate application & support teams
  • Create & maintain user & administrator documentation as it pertains to Refinery29's Salesforce solution

What You Have:

  • Background administering Salesforce for a media organization with admin certified (ADM201 & ADM211)
  • Ability to design & implement new processes & facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps & objects, formula fields, workflows, custom views, & other content
  • Successful history of driving projects to completion
  • Ability to understand & articulate complex requirements

Bonus Points:

  • Sales Cloud, Service Cloud & Developer certifications
  • Experience managing integrations with ERP solutions (we currently use NetSuite here)
  • Understanding of Google Team Drive & DoubleClick for Publishers
  • Experience supporting a Salesforce/Operative integration
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