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BentoBox // website services for restaurants
New York or Remote    Posted: Wednesday, September 16, 2020
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BentoBox empowers restaurants to own their presence, profits & relationships. The hospitality platform disrupts third-party services that come between the restaurant & the guest. BentoBox puts the restaurant first & offers tools that drive high-margin revenue directly through the restaurants website. BentoBox is trusted & loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Roses Luxury, Eleven Madison Park & many more. Learn more at

We are looking for an energetic & highly motivated Onboarding Coordinator to support our Onboarding Team in providing the best possible service to our customers. This is an incredible opportunity to get in on the ground-floor of a fast-growing startup serving the restaurant industry.


  • Work with BentoBox customers to get them up & running on the platform 
  • Become an expert on the BentoBox platform
  • Manage numerous projects & deadlines simultaneously
  • Provide regular feedback to our Product team 
  • Work collaboratively with a team of Onboarding Managers 
  • Update internal systems regularly  

Skills & Attributes

  • Excellent verbal & written communication skills 
  • Very strong attention to detail 
  • Self-starter who is always looking to add value
  • Able to keep a positive attitude in tough situations
  • Takes ownership & initiative to solve problems 
  • Interested in helping restaurant owners use technology more effectively 
  • Strategic thinker who enjoys ordering takeout online 
  • Comfortable with technology & a fast paced environment 
  • Experience in the hospitality industry is a plus 

What We Offer

  • Competitive salary + equity
  • Full benefits (medical, dental, vision, 401(k), life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, & support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Making a positive impact on the hospitality community

BentoBox provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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