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Lyft // on-demand ride-sharing
San Francisco, CA    Posted: Tuesday, March 17, 2020
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At Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, & diverse organization.

The Rideshare Planning & Operations team at Lyft is responsible for accelerating the growth of the business & for hitting our top business/company goals around financial metrics & market share. The team is looking for a senior analyst who is passionate about advancing Lyfts mission through market expansion. We think about expansion broadly: expanding existing products into new markets, launching new products in existing markets, & optimizing our current product assortment all fall under this teams purview.

You will leverage your data analysis, process building & communication skills to deliver actionable insights to Rideshare Planning & Operations leaders. Were looking for a data & process-driven individual who has extraordinary attention to detail & a track record of analytical problem-solving.

This position will report into our Senior Manager, Strategy & Operations - Market Expansion, & will help the team make sound, data-driven decisions to increase revenues & profitability through market expansion.


  • Evaluate opportunities to expand our business by launching new markets, building new products, entering new lines of business, or targeting new customer segments
  • Manage & organize data to enable our team to move fast to support the business
  • Work cross-functionally across numerous teams to understand, manage & build up processes to better manage our new & existing markets
  • Analyze current drivers of growth & profitability within each market
  • Identify barriers to incremental growth & profitability within existing markets through root cause analysis & help shape initiatives to remove them
  • Develop segmentation frameworks to classify existing markets based on their similarities & differences across market characteristics, business performance metrics, regulatory landscape, competitive dynamics, etc.
  • Analyze data, conduct research & synthesize feedback into recommendations, plans, processes & playbooks
  • Build tools & dashboards to communicate findings, expose opportunities, & provoke action


  • 3+ years of proven analytical experience & ability to work with large data sets
  • Proficient in quantitative analysis; you can deep dive into large amounts of data, draw meaningful insights, dissect business issues & draw actionable conclusions
  • Demonstrated critical thinking & structured problem solving abilities
  • Strong oral & written communication skills
  • Ability to thrive in a fast-paced, ambiguous work environment
  • Familiarity or experience with P&L management
  • Many strong candidates have backgrounds in consulting, data analytics, business operations, or strategy
  • Proficient with SQL
  • Experience building models in Excel
  • Proficient with Google Suite (Sheets, Presentations, Docs) and/or Microsoft office suite (Excel, Power Point, Word)
  • Experience with data visualization (e.g. Tableau)
  • Competence with Python or R a plus


  • Great medical, dental, & vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

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